Assistant Manager - Brookhaven

NCG Movies; Indiana (PA); On-site; USD 42,000 - 52,000; Full time

Job summary

NCG Cinema is hiring an Assistant Manager to lead daily operations, supervise team members, and ensure a safe, welcoming guest experience.

You will train new staff, manage opening and closing duties, resolve guest concerns, and uphold NCG Standards with professionalism and accountability.

This fast-paced role requires high energy, reliability, and the ability to coordinate concessions, cleaning, and presentations while keeping guests at the center of every decision.

Qualifications

• Must be 18 years of age or older with thorough knowledge and ability to complete job responsibilities of Usher, Dual, and Team Lead.
• Ability to self lead and prioritize building tasks that need completed from cleaning and sanitation to movie presentation, concessions and concession inventory
• Responsible and approachable manager whom employees can trust and go to in the absence of the General Manager being available.
• Managing employees by supporting hiring, leading training, 1-1 engagement meetings, and supporting discipline
• Supporting smooth business operations including all related duties for opening and closing the cinema
• Flexibility to take on additional delegated responsibilities by the GM
• Willingness and ability to work evenings, weekends, and holidays
• Lift up to 40 pounds and maintain balance while carrying heavy and odd-shaped objects.

Responsibilities

• The role of Assistant Manager at NCG Cinema is team and guest-centered and manages employees by example.
• Autonomously operate the building and know and perform each floor role.
• Assist in office work, resolve guest concerns, train new staff, and hold staff accountable to NCG Standards.

Skills

People management

Scheduling

Customer service

Training

Discipline

Operations

Shift flexibility

Physical stamina

Job description

Be part of a team that is dedicated to exceeding the expectations of the movie-going experience.

At NCG Cinema, we are dedicated to exceeding the expectations of the movie going experience. We provide our guests with a safe, clean, and smooth outing. The culture at NCG is fast paced, exciting, and guest-centered.

Who we want:

Workstyle: high energy and takes initiative, performs tasks with team that requires cleaning, sanitizing, counting, scanning, and selling; an ability to thrive within many moving parts

Performance: pride and ownership in their team and workplace that results in taking decisive and self-directing action to maintain NCG culture and standards

Customer-Centered: An outgoing, engaging, and friendly disposition with a desire for guests to have a great experience at NCG and calmly resolve guest concerns

Reliable: on-time for shifts, picks up additional shifts as needed, and dressed professionally

What you will do:

The role of Assistant Manager at NCG Cinema is team and guest-centered and manages employees by example. This includes an ability to autonomously operate the building, know and perform each floor role, assist in office work, resolve guest concerns, train new staff, and hold staff accountable through teaching and if necessary, discipline, to NCG Standards.

Position requirements:

• Must be 18 years of age or older with thorough knowledge and ability to complete job responsibilities of Usher, Dual, and Team Lead
• Ability to self lead and prioritize building tasks that need completed from cleaning and sanitation to movie presentation, concessions and concession inventory
• Responsible and approachable manager whom employees can trust and go to in the absence of the General Manager being available
• Managing employees by supporting hiring, leading training, 1-1 engagement meetings, and supporting discipline
• Supporting smooth business operations including all related duties for opening and closing the cinema
• Flexibility to take on additional delegated responsibilities by the GM
• Willingness and ability to work evenings, weekends, and holidays
• Lift up to 40 pounds and maintain balance while carrying heavy and odd-shaped objects