Assistant Manager-Snellville

NCG Cinemas; Snellville (GA); On-site; USD 40,000 - 50,000; Full time

Job summary

NCG Cinemas in Snellville, Georgia is seeking an Assistant Manager to enhance the guest experience while managing staff effectively. The ideal candidate will be responsible for leading the team, ensuring a clean and safe environment, and resolving customer concerns, all while maintaining NCG's standards.

This fast-paced role requires reliability, flexibility for shifts, and strong interpersonal skills. If you are passionate about delivering exceptional service and ready to lead by example, apply today!

Qualifications

• Must be 18 years of age or older.
• Reliable and able to manage employees effectively.
• Ability to self-lead and prioritize tasks.

Responsibilities

• Manage staff by example and resolve guest concerns.
• Ensure proper training and accountability among employees.
• Support operations for opening and closing the cinema.

Skills

Leadership

Customer service

Cleaning and sanitation

Team management

Job description

Employee Type: Full Time

Job Description

Assistant Manager

At NCG Cinema, we are dedicated to exceeding the expectations of the movie going experience. We provide our guests with a safe, clean, and smooth outing. The culture at NCG is fast paced, exciting, and guest-centered.

Who we want

Workstyle: high energy and takes initiative, performs tasks with team that requires cleaning, sanitizing, counting, scanning, and selling; an ability to thrive within many moving parts

Performance: pride and ownership in their team and workplace that results in taking decisive and self-directing action to maintain NCG culture and standards

Customer-Centered: An outgoing, engaging, and friendly disposition with a desire for guests to have a great experience at NCG and calmly resolve guest concerns

Reliable: on-time for shifts, picks up additional shifts as needed, and dressed professionally

What you will do

The role of Assistant Manager at NCG Cinema is team and guest-centered and manages employees by example. This includes an ability to autonomously operate the building, know and perform each floor role, assist in office work, resolve guest concerns, train new staff, and hold staff accountable through teaching and, if necessary, discipline, to NCG Standards.

Position requirements

• Must be 18 years of age or older with thorough knowledge and ability to complete job responsibilities of Usher, Dual, and Team Lead
• Ability to self lead and prioritize building tasks that need completed from cleaning and sanitation to movie presentation, concessions and concession inventory
• Responsible and approachable manager whom employees can trust and go to in the absence of the General Manager being available
• Managing employees by supporting hiring, leading training, 1-1 engagement meetings, and supporting discipline
• Supporting smooth business operations including all related duties for opening and closing the cinema
• Flexibility to take on additional delegated responsibilities by the GM
• Willingness and ability to work evenings, weekends, and holidays
• Lift up to 40 pounds and maintain balance while carrying heavy and odd-shaped objects