Assistant Manager - Brookhaven

NCG Cinemas; Brookhaven (GA); On-site; USD 40,000 - 52,000; Full time

Job summary

NCG Cinemas in Brookhaven, GA is seeking an Assistant Manager who will lead by example, oversee daily operations, and ensure guest satisfaction. The role requires hands-on leadership, ability to perform every floor role, and collaboration with team to maintain NCG standards.

You will train new staff, address guest concerns, manage openings and closings, and be flexible to take on additional duties as directed by the GM. Evening, weekend, and holiday shifts are expected.

Qualifications

• Must be 18 years or older and capable of performing all floor roles and supervisory tasks.
• Ability to self-lead and prioritize building tasks, from cleaning to inventory and concessions.
• Reliable and professional manager who upholds NCG culture and standards.
• Experience in hiring, training, coaching, and addressing staff performance.
• Support smooth operations including opening and closing procedures.
• Willingness to take on additional responsibilities as directed by the General Manager.
• Willingness to work evenings, weekends, and holidays.
• Lift up to 40 pounds and handle heavy objects safely.

Responsibilities

• Lead by example, autonomously operate the cinema, and oversee staff performance to NCG standards.
• Train new staff, manage shift coverage, and address guest concerns professionally.
• Ensure smooth opening and closing operations and maintain a clean, safe environment.

Skills

Leadership

Customer service

Team management

Training

Flexibility

Shift work

Job description

Employee Type: Full Time At NCG Cinema, we are dedicated to exceeding the expectations of the movie going experience. We provide our guests with a safe, clean, and smooth outing. The culture at NCG is fast paced, exciting, and guest-centered.

Job Description:

Assistant Manager

Employee Type:

Full Time At NCG Cinema, we are dedicated to exceeding the expectations of the movie going experience. We provide our guests with a safe, clean, and smooth outing. The culture at NCG is fast paced, exciting, and guest-centered.

Who we want:

Workstyle: high energy and takes initiative, performs tasks with team that requires cleaning, sanitizing, counting, scanning, and selling; an ability to thrive within many moving parts

Performance: pride and ownership in their team and workplace that results in taking decisive and self-directing action to maintain NCG culture and standards

Customer-Centered: An outgoing, engaging, and friendly disposition with a desire for guests to have a great experience at NCG and calmly resolve guest concerns

Reliable: on-time for shifts, picks up additional shifts as needed, and dressed professionally

What you will do:

The role of Assistant Manager at NCG Cinema is team and guest-centered and manages employees by example. This includes an ability to autonomously operate the building, know and perform each floor role, assist in office work, resolve guest concerns, train new staff, and hold staff accountable through teaching and if necessary, discipline, to NCG Standards.

Position requirements:

• Must be 18 years of age or older with thorough knowledge and ability to complete job responsibilities of Usher, Dual, and Team Lead
• Ability to self lead and prioritize building tasks that need completed from cleaning and sanitation to movie presentation, concessions and concession inventory
• Responsible and approachable manager whom employees can trust and go to in the absence of the General Manager being available
• Managing employees by supporting hiring, leading training, 1-1 engagement meetings, and supporting discipline
• Supporting smooth business operations including all related duties for opening and closing the cinema
• Flexibility to take on additional delegated responsibilities by the GM
• Willingness and ability to work evenings, weekends, and holidays
• Lift up to 40 pounds and maintain balance while carrying heavy and odd-shaped objects