Assistant Manager - New Lenox, IL

Anchor Point Management Group; New Lenox (IL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee - Have fun while be-

Job summary

European Wax Center in New Lenox, IL is seeking an Assistant Center Manager to oversee daily operations, lead a high-performing team of Guest Service Associates and Licensed Wax Specialists, and drive guest satisfaction and sales performance.

You will manage scheduling, inventory, payroll, health and safety, and coaching. This in-person role requires a retail/beauty leadership background and a passion for guest experiences.

Qualifications

• 1+ years of experience in retail sales management or spa/hospitality leadership.
• Strong sales background and customer service focus.
• Ability to lead and motivate a team and drive results.
• Excellent communication, organization, and problem-solving skills.
• Sales-driven with a focus on guest experience.

Responsibilities

• Assist in leading and managing a team of Guest Service Associates and Licensed Wax Specialists.
• Drive center performance through sales goals, membership growth, and guest retention.
• Assist in scheduling, inventory, payroll, and daily operations.
• Ensure compliance with health and safety regulations and brand standards.
• Assist in coaching, training, and performance feedback to team members.
• Resolve guest concerns with professionalism and care.
• Learn and develop a deep understanding of KPI’s and speak to financial acumen.

Skills

Retail sales management

Team leadership

Sales leadership

Communication

Organizational skills

Problem-solving

Flexible schedule

Education

Equivalent educational background

Tools

Payroll systems

Inventory management

POS systems

Job description

Job Details Job Location: 521 E Lincoln Hwy, New Lenox, IL - New Lenox, IL 60451 Salary Range: $17.00 - $20.00 Hourly Full-Time | Competitive Salary + Lucrative Bonus Structure

Job Type: Full-time

Work Location: In person

Are you an experienced retail sales manager, spa manager, or salon leader looking to grow your career in the beauty and wellness industry? Join European Wax Center, the nation’s leading expert in body waxing services, and lead a high-performing team in delivering exceptional guest experiences.

Job Summary

As an Assistant Center Manager, you will help oversee all aspects of daily operations at our European Wax Center location. You’ll be responsible for team leadership, sales performance, guest satisfaction, and operational excellence. This is a great opportunity for someone with a passion for beauty, strong leadership skills, and a drive to exceed goals.

Key Responsibilities

• Assist in leading and managing a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Assist in scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Assist in coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPI’s and speak to financial acumen

Qualifications

• 1+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)
• Strong sales background preferred
• Ability to lead and motivate a team
• Strong communication, organizational, and problem-solving skills
• Sales-driven with a focus on customer service excellence
• Flexible availability, including evenings and weekends
• Growth mindset is key!

Benefits (Subject to eligibility)

• Competitive base salary + semi-monthly performance bonuses
• Paid time off (PTO) and holidays
• Generous benefits package, including 401k with match, health, vision, dental and more!
• Discounts on waxing services and retail products
• Ongoing training and career development opportunities
• Supportive, empowering, and inclusive work environment

Perks

• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Culture Committee - Have fun while being the best!
• Referral Bonus - Generous Incentive to hire all roles!

Why Join European Wax Center?

We’re more than just waxing—we’re a place where confident, empowered people thrive. Be part of a brand that values growth, teamwork, and helping guests feel their best.

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