Assistant Manager - Chicago, IL

Anchor Point Management Group; Chicago (IL); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee - Have fun while be 

Referral Bonus - Generous Incentive to

Job summary

European Wax Center is seeking an Assistant Center Manager in Chicago to oversee daily operations, lead a team of Guest Service Associates and Licensed Wax Specialists, and drive sales goals while ensuring top-tier guest experiences.

The role emphasizes leadership, strong communication, problem-solving, and a growth mindset. In-person work is required with a competitive base salary, bonuses, PTO, and a comprehensive benefits package.

Qualifications

• 1+ years of experience in retail sales management, spa/salon operations, or hospitality leadership.
• Strong sales background with customer service excellence.
• Ability to lead and motivate a team; flexible with evenings and weekends.

Responsibilities

• Assist in leading and managing a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Assist in scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Assist in coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPI’s and speak to financial acumen

Skills

Team leadership

Sales

Customer service

Communication

Problem solving

Organizational

Tools

POS systems

Job description

Job DetailsJob Location: 4112 S Pulaski Rd, Chicago, IL - Chicago, IL 60632Salary Range: $22.00 - $23.00 HourlyFull-Time | Competitive Salary + Lucrative Bonus Structure Job Type: Full-time Work Location: In person Are you an experienced retail sales manager, spa manager, or salon leader looking to grow your career in the beauty and wellness industry? Join European Wax Center, the nation’s leading expert in body waxing services, and lead a high-performing team in delivering exceptional guest experiences.

Job Summary

As an Assistant Center Manager, you will help oversee all aspects of daily operations at our European Wax Center location. You’ll be responsible for team leadership, sales performance, guest satisfaction, and operational excellence. This is a great opportunity for someone with a passion for beauty, strong leadership skills, and a drive to exceed goals.

Key Responsibilities

• Assist in leading and managing a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Assist in scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Assist in coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPI’s and speak to financial acumen

Qualifications

• 1+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)
• Strong sales background preferred
• Ability to lead and motivate a team
• Strong communication, organizational, and problem-solving skills
• Sales-driven with a focus on customer service excellence
• Flexible availability, including evenings and weekends
• Growth mindset is key!

Benefits (Subject to eligibility)

• Competitive base salary + semi-monthly performance bonuses
• Paid time off (PTO) and holidays
• Generous benefits package, including 401k with match, health, vision, dental and more!
• Discounts on waxing services and retail products
• Ongoing training and career development opportunities
• Supportive, empowering, and inclusive work environment

Perks

• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Culture Committee - Have fun while being the best!
• Referral Bonus - Generous Incentive to hire all roles!

Why Join European Wax Center?

We’re more than just waxing—we’re a place where confident, empowered people thrive. Be part of a brand that values growth, teamwork, and helping guests feel their best.

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