Assistant Manager (MYC: Midtown)

The Escape Game, LLC; New York (NY); On-site; USD 52,000 - 68,000; Full time

Job summary

The Escape Game, LLC in Midtown Manhattan is seeking an Assistant Manager to help run daily operations, guest experiences, and team supervision at our immersive game venue. The ideal candidate brings a passion for hospitality, strong communication skills, and the ability to adapt in a fast-paced environment, with a commitment to superior guest service.

This full-time role requires flexible hours including nights and weekends, with opportunities to lead a dedicated team and contribute to a

Qualifications

• Must be able to work at least 2 weekend shifts and 2 night shifts per week
• Flexible availability, including nights, weekends, and holidays
• Must be able to perform physical tasks such as cleaning, painting, standing, bending, lifting up to 40 lbs
• Adhere to Uniform Standards

Skills

Guest service

Customer focus

Interpersonal skills

Communication skills

Positive attitude

Team leadership

Adaptability

Calm under pressure

Basic computer skills

Job description

Assistant Manager (MYC: Midtown)

Full Time Management New York, NY, US

2 days ago Requisition ID: 1892

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Our team members are world-class hospitality experts who are genuinely delighted to anticipate each individual guest’s needs, enthusiastically serve them, anddo whatever it takes to make their day!

REQUIREMENTS

• Required to work at least 2 weekend shifts and 2 night shifts per week unless requested off in writing through email and TEG’s timekeeping software at least two weeks in advance.
• Flexible availability. This role often works nights, weekends, and/or holidays.
• Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs.
• Align with TEG’s Uniform Standards.

KNOWLEDGE, SKILLS & ABILITIES

• Genuine love for serving others
• Flexibility in a rapidly changing work environment
• Consistently fantastic attitude
• Strong interpersonal and communication skills
• Ability to positively influence others
• Basic computer skills
• Maintains composure in high-stress, fast-paced environments