Assistant Manager in Training (NYC: Midtown)

The Escape Game, LLC; New York (NY); On-site; USD 25,000 - 26,000; Full time

Job summary

The Escape Game, LLC is seeking an Assistant Manager in Training for our Midtown Manhattan location. This full-time role supports the GM, drives our guest-centric hospitality, and develops the team to uphold high standards.

Qualified candidates show flexibility to work nights, weekends, and holidays, and can manage physical tasks and fast-paced environments while aligning with uniform standards.

Qualifications

• Must work at least 2 weekend shifts and 2 night shifts per week unless requested off in writing through email and TEG’s timekeeping software at least two weeks in advance.
• Flexible availability including nights, weekends, and/or holidays.
• Able to handle physical activity related to the job (deep cleaning, painting, standing, crawling, bending, lifting 30–40 lbs, minor game repairs).
• Align with TEG’s Uniform Standards.

Responsibilities

• Assist the GM by executing initiatives and supporting daily operations.
• Coach team to uphold The Escape Game standards and values through constructive feedback.
• Foster world-class hospitality and ensure guest satisfaction through proactive service.

Skills

Customer service

Adaptability

Positive attitude

Interpersonal skills

Communication skills

Influencing others

Computer basics

Stress management

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Assistant Manager in Training (NYC: Midtown)

Full Time New York, NY, US

2 days ago Requisition ID: 1893

Salary Range: $18.50 To $19.00 Hourly

Our team members are world-class hospitality experts who are genuinely delighted to anticipate each individual guest’s needs, enthusiastically serve them, anddo whatever it takes to make their day!

Assistant Managers in training serve and support their GM by executing their initiatives, championing TEG’s values, and coaching my team to uphold TEG standards through continuous, gracious pressure. They are a humble, teachable trainee who is eager to learn from and apply feedb ack from their GM and Region Leader.

REQUIREMENTS

• Required to work at least 2 weekend shifts and 2 night shifts per week unless requested off in writing through email and TEG’s timekeeping software at least two weeks in advance.
• Flexible availability. This role often works nights, weekends, and/or holidays.
• Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs.
• Align with TEG’s Uniform Standards.

KNOWLEDGE, SKILLS & ABILITIES

• Genuine love for serving others
• Flexibility in a rapidly changing work environment
• Consistently fantastic attitude
• Strong interpersonal and communication skills
• Ability to positively influence others
• Basic computer skills
• Maintains composure in high-stress, fast-paced environments