Assistant Manager: Lead Team, Elevate Guest Experience

Dunkin'; United States; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Tip income added to paycheck

Leadership development

Competitive pay

Paid training

Medical/Vision/Dental

Job summary

Dunkin' is seeking an Assistant Manager to support the Restaurant Manager, lead daily operations, and mentor team members while ensuring guest satisfaction. You will help with Brand Training, scheduling, and maintaining standards across the restaurant.

The role offers growth opportunities, a supportive team environment, and competitive pay with credit card tip incentives and paid training.

Qualifications

• Experience leading a team in food service preferred.
• Excellent communication and guest service skills.
• Able to manage operations and train staff.

Responsibilities

• Lead team meetings with Restaurant Manager.
• Oversee Brand Training Programs and staff certification.
• Ensure Brand standards, recipes and systems are executed.
• Create a guest-focused culture and act on guest feedback.

Skills

Leadership

Team management

Customer service

Education

High School Diploma or equivalent

Leadership experience in retail/restaurant/hospitality

Basic math and financial management

Job description

Dunkin' is seeking an Assistant Manager to support the Restaurant Manager, lead daily operations, and mentor team members while ensuring guest satisfaction. You will help with Brand Training, scheduling, and maintaining standards across the restaurant.

The role offers growth opportunities, a supportive team environment, and competitive pay with credit card tip incentives and paid training.