Assistant Manager - Lead Team, Elevate Guest Experience

Dairy Queen; Midland (MI); On-site; USD 40,000 - 52,000; Full time

Job summary

Dairy Queen Midland is seeking a highly motivated Assistant Manager to lead a dedicated team and drive exceptional customer service in a fast-paced setting. This role focuses on reliable store supervision, staff development, and optimizing daily operations to enhance guest experiences.

Ideal candidates have strong organizational skills, communication abilities, and a proactive mindset. This full-time, on-site position includes weekend availability and opportunities for leadership growth within a

Qualifications

• High school diploma required.
• Strong organizational and problem-solving skills.
• Excellent verbal communication and teamworking abilities.
• Confidence and resourcefulness in daily challenges.
• Proficiency in IT and numerical tasks.
• Enthusiastic, reliable, and a great role model for the team.

Responsibilities

• Supervise daily store operations with attention to detail.
• Manage resources including staff, stock, and sales effectively.
• Recruit, train, and appraise team members to build a talented workforce.
• Handle customer complaints and ensure high-quality service.
• Monitor financial performance and maintain accurate records.
• Motivate staff to meet and exceed sales targets.
• Ensure compliance with health and safety regulations.
• Prepare promotional displays and collaborate with management.

Skills

Leadership

Customer service

Team management

Operations

Communication

Problem solving

Education

High school diploma

Job description

Dairy Queen Midland is seeking a highly motivated Assistant Manager to lead a dedicated team and drive exceptional customer service in a fast-paced setting. This role focuses on reliable store supervision, staff development, and optimizing daily operations to enhance guest experiences.

Ideal candidates have strong organizational skills, communication abilities, and a proactive mindset. This full-time, on-site position includes weekend availability and opportunities for leadership growth within a