Assistant Manager: Lead Store Team & Flexible Schedule

World Market; Honeygo (MD); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

30% shopping discount

Wellness resources

Recognition programs

Career growth training

Benefits package including Medical, D.

Job summary

World Market is seeking an Assistant Manager to lead a high-performance team with a customer-first selling culture, driving sales and daily priorities in a fast-paced specialty retail environment.

In partnership with the Store Manager, you’ll recruit and develop staff, maintain brand standards, and ensure loss prevention and safety. Flexible schedule; full-time and part-time roles with benefits and 401(k).

Qualifications

• Proven leadership experience delivering results, customer experience, and operational results in a fast-paced environment.
• Effective communication skills, being open to feedback, and the ability to adapt quickly.
• Ability to provide in the moment coaching to associates.
• Ability to de-escalate store and customer situations effectively.

Responsibilities

• Model and lead a customer-first selling culture by driving engagement, customer loyalty initiatives, visual standards, and brand values.
• Analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action.
• Consistently exemplify, maintain, and foster the culture and values of World Market.
• Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager.
• Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management.
• Utilize all company tools and training resources to educate and validate team execution of key business functions.
• Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives.
• Support and maintain a safe work environment through ongoing safety training, awareness, and accountability.

Skills

Leadership experience

Communication skills

Coaching in the moment

De-escalation

Prioritization

Urgency

Attention to detail

Creative problem solving

Decision making

Delegation

Daily priorities execution

Leadership in retail

Education

High school diploma or equivalent

Job description

World Market is seeking an Assistant Manager to lead a high-performance team with a customer-first selling culture, driving sales and daily priorities in a fast-paced specialty retail environment.

In partnership with the Store Manager, you’ll recruit and develop staff, maintain brand standards, and ensure loss prevention and safety. Flexible schedule; full-time and part-time roles with benefits and 401(k).