Assistant Manager - Lead Sales Team & Customer Relations

The Tile Shop; Schererville (IN); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

Health Savings Account (HSA)

Vision Insurance

401(k) Retirement Plan

Employee Discount

Job summary

The Tile Shop is a national retailer focused on high-quality tile and home decor, with a strong emphasis on customer service and design expertise. We are seeking a Store Manager to build and lead a high-performing sales team at our Indiana Schererville location.

The role involves coaching staff, managing day-to-day store operations, and driving sales performance while delivering an exceptional customer experience. First year income targets are 60–75K with room to grow.

Qualifications

• Must have weekend availability.
• 1+ years of experience in retail management.
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations.

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Lead by example to achieve sales goals.
• Learn the installation process and products to educate customers.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.

Skills

Retail Management

Team Leadership

Customer Service

Sales Coaching

Visual Merchandising

Tools

POS Systems

MS Office

Job description

The Tile Shop is a national retailer focused on high-quality tile and home decor, with a strong emphasis on customer service and design expertise. We are seeking a Store Manager to build and lead a high-performing sales team at our Indiana Schererville location.

The role involves coaching staff, managing day-to-day store operations, and driving sales performance while delivering an exceptional customer experience. First year income targets are 60–75K with room to grow.