Assistant Manager — Lead Sales, People & Visuals

Abercrombie & Fitch Co.; Caledonia (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Merchandise Discount

Medical, Dental and Vision Insurance

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend strategy, operations, and people leadership in a vibrant retail setting. You’ll drive sales by analyzing performance, delivering top-tier customer service, and overseeing daily store routines.

The role emphasizes talent development, from recruiting and training to engagement and advancement, with a promote-from-within mindset guiding growth into future leadership within our store organization.

Qualifications

• Bachelor's degree or one year of supervisory experience in a customer-facing role.
• Strong customer focus and communication skills.
• Ability to coach and develop teams in a retail setting.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Customer focus

Strong communication

Interpersonal skills

Team building

Initiative and confidence

Attention to detail

Multitasking in fast-paced environment

Brand knowledge and styling

Education

Bachelor's degree

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend strategy, operations, and people leadership in a vibrant retail setting. You’ll drive sales by analyzing performance, delivering top-tier customer service, and overseeing daily store routines.

The role emphasizes talent development, from recruiting and training to engagement and advancement, with a promote-from-within mindset guiding growth into future leadership within our store organization.