Assistant Manager: Lead Pet Care Team & Store

Petco Animal Supplies, Inc.; Missouri City (TX); On-site; USD 43,000 - 65,000; Full time

Job summary

Petco Animal Supplies, Inc. is seeking an Assistant Manager to support the General Manager, lead store partners, care for pets, and deliver exceptional customer experiences on the sales floor.

You will role-model Petco values, coach teams, drive sales and operating metrics, ensure merchandising standards, and handle inventory and safety procedures. This full-time role requires flexibility for evenings, weekends, and holidays, with occasional training travel.

Qualifications

• 2+ years of retail experience, including supervisory or management experience.
• Proven ability to lead, coach, and motivate a team.
• Strong problem-solving and decision-making skills.
• Excellent communication and interpersonal skills.
• Proficiency with point-of-sale systems and Microsoft Office applications.
• Passion for animals and knowledge of pet care strongly preferred.

Responsibilities

• Lead, motivate store partners to deliver outstanding service and build customer loyalty.
• Support hiring, onboarding, training, and ongoing development of store partners.
• Provide timely coaching, feedback, and recognition to strengthen performance and engagement.
• Maintain a clean, organized, and visually appealing store that reflects Petco’s brand and values.
• Execute merchandising standards and ensure accurate inventory levels.
• Support labor efficiency, task prioritization, and operational routines.
• Ensure compliance with all company policies, procedures, and safety standards.
• Assist with additional duties as needed to support business needs.

Skills

Retail experience

Leadership skills

Communication

POS systems

Tools

POS systems

Microsoft Office

Job description

Petco Animal Supplies, Inc. is seeking an Assistant Manager to support the General Manager, lead store partners, care for pets, and deliver exceptional customer experiences on the sales floor.

You will role-model Petco values, coach teams, drive sales and operating metrics, ensure merchandising standards, and handle inventory and safety procedures. This full-time role requires flexibility for evenings, weekends, and holidays, with occasional training travel.