Assistant Manager — Lead Pet Care & Store Success

Petco Animal Supplies, Inc.; Firestone Park (CA); On-site; USD 53,000 - 82,000; Full time

Job summary

Petco Animal Supplies, Inc. is seeking an Assistant Manager to lead a Pet Care Center in California. You will partner with the General Manager to deliver exceptional customer experiences, care for pets, and drive daily store performance on the sales floor.

The role emphasizes coaching, operations management, and building a positive team culture while ensuring safety and brand standards are upheld.

Qualifications

• 2+ years of retail experience, including supervisory or management experience.
• Proven ability to lead, coach, and motivate a team.
• Strong problem-solving and decision-making skills.
• Excellent communication and interpersonal skills.
• Proficiency with point-of-sale systems and Microsoft Office applications.

Responsibilities

• Lead store partners to deliver outstanding service and build customer loyalty.
• Support hiring, onboarding, training, and ongoing development of store partners.
• Provide coaching, feedback, and recognition to strengthen performance.
• Maintain a clean, organized store reflecting Petco’s brand and values.
• Lead from the floor to drive sales, service, and operational goals.
• Ensure compliance with safety standards and company policies.

Skills

Store leadership

Team coaching

Customer service

Communication

POS systems

Pet care knowledge

Job description

Petco Animal Supplies, Inc. is seeking an Assistant Manager to lead a Pet Care Center in California. You will partner with the General Manager to deliver exceptional customer experiences, care for pets, and drive daily store performance on the sales floor.

The role emphasizes coaching, operations management, and building a positive team culture while ensuring safety and brand standards are upheld.