Hands-On Pet Care Center Leader

Petco; Bremerton (WA); On-site; USD 35,000 - 54,000; Full time

Job summary

Petco is seeking an Assistant Manager to lead a busy Pet Care Center, partnering with the General Manager to deliver exceptional customer experiences, care for pets, and drive sales and operations on the floor.

You will coach and develop store partners, manage daily duties, monitor performance, and ensure adherence to Petco standards while maintaining a safe, welcoming environment for pets and families.

Qualifications

• 2+ years of retail experience, including supervisory or management experience.
• Proven ability to lead, coach, and motivate a team.
• Strong problem-solving and decision-making skills.

Responsibilities

• Uphold Petco's animal care standards and safety.
• Lead store partners to deliver outstanding service.
• Support hiring, onboarding, training, and development of store partners.
• Provide coaching and recognition to strengthen performance.
• Maintain a clean, organized store reflecting brand values.
• Lead in GM's absence and drive store operations.

Skills

Retail leadership

Team coaching

Customer service

Problem solving

Communication

POS systems

Tools

Microsoft Office

POS systems

Job description

Petco is seeking an Assistant Manager to lead a busy Pet Care Center, partnering with the General Manager to deliver exceptional customer experiences, care for pets, and drive sales and operations on the floor.

You will coach and develop store partners, manage daily duties, monitor performance, and ensure adherence to Petco standards while maintaining a safe, welcoming environment for pets and families.