Assistant Manager - Lead Operations, Path to GM

Marco's Pizza (Marco's Franchising, LLC); Beachwood (OH); Presencial; USD 40.000 - 48.000; Jornada completa

Descripción de la vacante

Marco's Pizza in Beachwood, OH is seeking an Assistant Manager to partner with the General Manager to lead daily restaurant operations, ensure guest satisfaction, and develop a high-performing team.

This hands-on role coaches staff, oversees food quality and safety, supports hiring and training, and helps achieve sales and cost goals while preparing for advancement into a General Manager position within roughly two years.

Formación

• Minimum 1 year of restaurant management or leadership experience.
• High school diploma or equivalent.
• At least 21 years of age.
• Valid driver's license.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 50 pounds.

Responsabilidades

• Support the daily operation of the restaurant, ensuring exceptional Guest service, product quality, cleanliness, and speed of service.
• Lead by example by working alongside the team in all areas of the restaurant.
• Resolve Guest concerns quickly and professionally.
• Ensure consistent execution of Marco's operating standards and systems.
• Maintain a clean, organized, and safe restaurant environment.
• Assist with recruiting, interviewing, hiring, onboarding, and developing team members.
• Coach and train employees to deliver a consistent 5-Star Guest experience.
• Provide ongoing feedback, recognition, and accountability to build a high-performing team.

Conocimientos

Restaurant management

Leadership

Educación

High school diploma or equivalent

Herramientas

POS systems

Descripción del empleo

Marco's Pizza in Beachwood, OH is seeking an Assistant Manager to partner with the General Manager to lead daily restaurant operations, ensure guest satisfaction, and develop a high-performing team.

This hands-on role coaches staff, oversees food quality and safety, supports hiring and training, and helps achieve sales and cost goals while preparing for advancement into a General Manager position within roughly two years.