Assistant Manager - Lead Guest Experience & Team Growth

Dunkin' - Franchisee Of Dunkin Donuts; North Fort Myers (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Dental coverage

Vision coverage

401(k) matching

Job summary

Quality Brand Group is seeking an Assistant Manager to partner with the General Manager in Florida. You’ll lead daily operations, nurture guest experiences, and build a capable team aligned with our RAISE culture.

You’ll support recruiting, onboarding, and hands-on training, coach team members and Shift Leaders, and help prepare for future opportunities within a growing organization. Join us to help drive service excellence.

Competitive salary and benefits available.

Qualifications

• Experience leading a restaurant or similar team.
• Strong guest-service focus and speed.
• Ability to coach team and manage schedules.
• Flexible availability including weekends/holidays.

Responsibilities

• Lead shifts and support GM with scheduling, staffing, and daily priorities.
• Coach service quality and drive-thru performance; address guest feedback.
• Support inventory, ordering, cash handling, and labor management.
• Maintain food safety and brand standards; reinforce training.

Skills

QSR experience

Guest service

Communication

Leadership

Staff coaching

Tools

POS systems

Job description

Quality Brand Group is seeking an Assistant Manager to partner with the General Manager in Florida. You’ll lead daily operations, nurture guest experiences, and build a capable team aligned with our RAISE culture.

You’ll support recruiting, onboarding, and hands-on training, coach team members and Shift Leaders, and help prepare for future opportunities within a growing organization. Join us to help drive service excellence.

Competitive salary and benefits available.