Assistant Manager — Lead Shifts, Drive‑Thru & Growth

Dunkin'; North Fort Myers (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company matching

Paid time off

Employee discounts

SNHU tuition discount

Job summary

DUNKIN’ / QUALITY BRAND GROUP is seeking an Assistant Manager to partner with the General Manager in Florida. You’ll lead daily operations, ensure guest satisfaction, and build a strong team that embodies our RAISE culture.

You’ll support recruiting, onboarding, training, and coach team members and shift leaders. The role emphasizes leadership development and internal promotional opportunities within a thriving franchise network.

Qualifications

• QSR experience with guest service focus.
• Prior restaurant leadership or supervisory experience.
• Clear communication and problem-solving in fast-paced settings.
• Basic math and computer skills for cash handling, inventory, scheduling, and cost control.
• Availability for flexible hours: early mornings, weekends, and holidays.

Responsibilities

• Lead shifts and support the General Manager with scheduling, staffing, and daily priorities.
• Coach fast, accurate, friendly service and drive-thru performance.
• Support inventory, ordering, cash handling, and labor management.
• Maintain food safety, sanitation, cleanliness, and brand standards; reinforce training and accountability.

Skills

QSR experience

Leadership

Guest service

Communication

Drive-thru performance

Job description

DUNKIN’ / QUALITY BRAND GROUP is seeking an Assistant Manager to partner with the General Manager in Florida. You’ll lead daily operations, ensure guest satisfaction, and build a strong team that embodies our RAISE culture.

You’ll support recruiting, onboarding, training, and coach team members and shift leaders. The role emphasizes leadership development and internal promotional opportunities within a thriving franchise network.