Assistant Manager: Lead Guest Experience & Team Growth

Firehouse Subs | KMFD Corp; Fort Walton Beach (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Paid time off

Flexible scheduling

Uniforms provided

Safe kitchen environment

Supportive culture

Job summary

Firehouse Subs is seeking an Assistant Manager for our location at 796 Beal Parkway. You will partner with the General Manager to lead daily restaurant operations, coach staff, manage schedules, and ensure fast, friendly, and accurate guest experiences.

Ideal candidates bring prior shift-lead or supervisory experience, strong communication, and a commitment to guest service. We offer competitive pay, tips, growth opportunities, and flexible scheduling in a supportive team environment.

Qualifications

• Prior restaurant or retail shift-lead experience preferred, but we welcome motivated leadership from many backgrounds
• Strong communication and people leadership skills
• Ability to thrive in a fast-paced, active environment
• A positive attitude, reliability, and willingness to learn
• A commitment to excellent guest service and team support

Responsibilities

• Lead during shifts: motivate and support team members to deliver great service
• Train and coach: help staff follow recipes, procedures, and hospitality standards
• Support operations: assist with scheduling, inventory, food cost, and labor management
• Keep it clean and safe: maintain a clean, organized, and welcoming restaurant
• Serve the guest: ensure guests receive service that’s quick, friendly, and accurate
• Support hiring: help with recruiting and onboarding new team members
• Uphold our standards: follow Firehouse Subs policies, safety requirements, and brand culture
• Step in confidently: run shifts independently when the General Manager is not present
• Be community-minded: promote Foundation initiatives and represent the brand in the local area

Skills

Shift leadership

Communication

People leadership

Fast-paced environment

Reliability

Willingness to learn

Guest service orientation

Job description

Firehouse Subs is seeking an Assistant Manager for our location at 796 Beal Parkway. You will partner with the General Manager to lead daily restaurant operations, coach staff, manage schedules, and ensure fast, friendly, and accurate guest experiences.

Ideal candidates bring prior shift-lead or supervisory experience, strong communication, and a commitment to guest service. We offer competitive pay, tips, growth opportunities, and flexible scheduling in a supportive team environment.