Assistant Manager: Lead Guest Experience & Team Growth

Workstream; Appleton (WI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Bonus potential

Health benefits

Paid training

Advancement opportunities

Team-centered culture

Job summary

Freddy's is seeking an Assistant Manager to drive guest satisfaction, staff development, and business growth. You will work closely with management to maintain strategic vision and foster a culture of exceptional food and service execution.

The role emphasizes coaching, hiring and training of staff, and leveraging sales data to improve profitability. A minimum of 1 year in a leadership role within a fast-paced restaurant is required.

Qualifications

• Minimum 1 year of experience as shift lead or manager in full service, casual dining, or quick service.
• Experience in hiring, training and retaining employees is a plus.
• Ability to coach, direct and motivate a diverse team in a fast-paced environment.

Responsibilities

• Lead guest service excellence and ensure quality execution of food and service.
• Collaborate with management to develop a strategic plan for restaurant growth.
• Hire, train, and retain team members while promoting a positive culture.

Skills

Guest service

Team development

Coaching/motivation

Sales data analysis

Communication

P&L / labor management knowledge

Attention to detail

Desktop software proficiency

Tools

Excel

POS systems

Job description

Freddy's is seeking an Assistant Manager to drive guest satisfaction, staff development, and business growth. You will work closely with management to maintain strategic vision and foster a culture of exceptional food and service execution.

The role emphasizes coaching, hiring and training of staff, and leveraging sales data to improve profitability. A minimum of 1 year in a leadership role within a fast-paced restaurant is required.