Assistant Manager: Lead Guest Experience & Team Growth

Freddy's Frozen Custard & Steakburgers; Appleton (WI); Vor Ort; USD 38.000 - 52.000; Vollzeit

Benefits dieser Stelle

Bonus potential

Health benefits

Paid training

Advancement opportunities

Team-centered culture

Zusammenfassung

Freddy's is seeking an Assistant Manager to drive guest satisfaction, staff development, and business growth. You will work closely with management to maintain strategic vision and foster a culture of exceptional food and service execution.

The role emphasizes coaching, hiring and training of staff, and leveraging sales data to improve profitability. A minimum of 1 year in a leadership role within a fast-paced restaurant is required.

Qualifikationen

• Minimum 1 year of experience as shift lead or manager in full service, casual dining, or quick service.
• Experience in hiring, training and retaining employees is a plus.
• Ability to coach, direct and motivate a diverse team in a fast-paced environment.

Aufgaben

• Lead guest service excellence and ensure quality execution of food and service.
• Collaborate with management to develop a strategic plan for restaurant growth.
• Hire, train, and retain team members while promoting a positive culture.

Kenntnisse

Guest service

Team development

Coaching/motivation

Sales data analysis

Communication

P&L / labor management knowledge

Attention to detail

Desktop software proficiency

Tools

Excel

POS systems

Jobbeschreibung

Freddy's is seeking managers passionate about guest relations, employee development, and business growth.

Seeking an Assistant Manager candidate with an understanding of sales, profits, and guest satisfaction. The ideal candidate will work closely with the management staff to maintain a strategic vision for the future of the restaurant while developing a culture that ensures great execution of food and service by the staff. Experience in hiring, training, and retaining employees is a plus. The candidate will also demonstrate leadership skills, including coaching, directing, and motivating the team. A minimum of 1 year of experience as a shift lead or manager in full service, casual dining, or quick service restaurant is a requirement.

Provide a fun, fast-paced, and fulfilling work environment for team members interested in developing themselves and team members to meet long-term growth goals. If you have a dynamic personality and a strong passion for serving high-quality food with a smile, then Freddy’s is the place for you! Growth opportunities are available to candidates who demonstrate pride, service

and that attention to detail that makes Freddy’s successful.

Required Skills and Experience:

• Prior restaurant management or leadership role with a successful history of quality Guest Service, Team Building and Development of people
• Experience in financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement
• Aptitude towards learning, coaching, and teamwork; ability to motivate, train, and hold responsible a diverse staff in a fast-paced environment
• Strong attention to detail and quality standards while managing time and priorities efficiently
• Ability to communicate effectively with guests and team members
• Proficient in typical desktop software programs
• Experience in setting and maintaining inventory, schedules, use of spreadsheets, labor management, and knowledge of P&Ls is desired
• Always focused on profits and sales growth.

Physical Requirements (including but not limited to):

• Available to work various hours, including days, nights, and weekends, and within the metro area applying.
• Must be able to work up to a 10-hour shift while standing or walking to perform essential functions.
• Will be required to lift up to 40 pounds during a workday.
• It will require bending, stooping, and occasional use of a ladder.

Benefits:

• Competitive pay based on experience with Bonus potential
• Comprehensive Health Benefits to include:
• Medical, Dental, and Vision
• Life and AD&D Insurance
• Short-term disability
• Accident and Critical Illness insurance
• Amazing culture centered on the Team and Family-friendly hours
• Paid Training
• Advancement opportunities

Co-founded in 2002 by brothers Bill and Randy Simon, and their friend and business partner, Scott Redler, the three men named the restaurant after Bill and Randy’s father, Freddy Simon, a World War II veteran.
Today, Freddy’s restaurants from coast-to-coast serve a menu reminiscent of the all-American meals Freddy prepared for his family.
Enjoying great food without a long wait doesn’t mean your meal has to be cooked before you order it. From steakburgers to sundaes, Freddy’s makes food fresh after you ask for it because that’s the kind of quality you deserve. Take a moment to catch up with friends and family; it’s almost time to eat.