Assistant Manager — Lead Guest Experience & Team

Huddle House, Inc.; Monticello (MN); Presencial; USD 42.000 - 56.000; Tempo integral

Resumo da vaga

Huddle House in Monticello, MN is seeking an Assistant Manager to oversee restaurant staff, model exceptional guest service, and ensure every guest leaves satisfied.

You will drive daily operations, manage scheduling with the General Manager, uphold safety and sanitation standards, and contribute to budgeted goals while engaging with the local community.

Join a team focused on hospitality, teamwork, and making a difference in the community.

Qualificações

• 2-3 years of experience in daily restaurant operations.
• Current ServSafe Certification.
• Ability to communicate effectively with all hourly associates.

Responsabilidades

• Oversee restaurant staff performance and ensure guest satisfaction during dining.
• Handle guest complaints with genuine concern and empathy.
• Manage HR functions at the unit level, including hiring recommendations and training.
• Complete daily unit paperwork including sales reports and shift inventories to ensure profitability.
• Meet or exceed budgets focusing on cost of goods sold and EBITDA.
• Maintain high standards of cleanliness and sanitation at all times.
• Create budgeted staffing schedules with the General Manager.
• Visit local businesses and community groups to drive business and increase sales.
• Enforce all brand standards, policies and procedures.
• Ensure new hire paperwork and payroll data are completed correctly and timely.

Conhecimentos

Restaurant operations experience

Formação

ServSafe Certification

Ferramentas

POS systems

Descrição da vaga

Huddle House in Monticello, MN is seeking an Assistant Manager to oversee restaurant staff, model exceptional guest service, and ensure every guest leaves satisfied.

You will drive daily operations, manage scheduling with the General Manager, uphold safety and sanitation standards, and contribute to budgeted goals while engaging with the local community.

Join a team focused on hospitality, teamwork, and making a difference in the community.