Assistant Manager - Lead Guest Experience & Growth

Nothing Bundt Cakes #34 TN; Brentwood (TN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Opportunities for advancement

Competitive salary

Employee discounts

Operating hours

Job summary

Nothing Bundt Cakes is seeking an Assistant Manager to keep the bakery atmosphere upbeat and ensure the sweets are always flowing. You will lead a guest-focused team, coach staff, and help drive promotions and promotions-related growth in a fast-paced retail environment.

The role emphasizes delegation, strong communication, and organizational skills, with opportunities for advancement as the brand grows and values personal growth and community joy.

Qualifications

• High school diploma or GED; post-secondary education is a plus.
• 1–3 years of guest-facing experience in a retail, restaurant or foodservice environment, preferably in a lead role with progressive managerial responsibilities.
• Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals.
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Responsibilities

• Provide a superior guest experience and coach others to do the same.
• Direct the work of others and manage productivity goals.
• Balance multiple priorities with strong follow-up skills.

Skills

Guest focus

Team motivation

Communication

Delegation

Organization

Problem-solving

Learning agility

Education

High school diploma or GED

Post-secondary education a plus

Tools

MS Word

MS Excel

Outlook

Job description

Nothing Bundt Cakes is seeking an Assistant Manager to keep the bakery atmosphere upbeat and ensure the sweets are always flowing. You will lead a guest-focused team, coach staff, and help drive promotions and promotions-related growth in a fast-paced retail environment.

The role emphasizes delegation, strong communication, and organizational skills, with opportunities for advancement as the brand grows and values personal growth and community joy.