Assistant Manager: Lead Customer-Centric Retail Team

LOFT; Village of Scarsdale (NY); On-site; USD 44,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

401(k)

Paid time off

Monthly bonuses

Merchandise discounts

Professional development

Community impact

Job summary

LOFT is seeking an Assistant Manager in Scarsdale, NY to support the customer experience and shape a strong store culture for associates. You will lead on the sales floor and model the brand's behaviors to engage customers.

You will educate, coach, and develop associates to create genuine connections and an inclusive environment. Use technology to provide a seamless omnichannel experience and assist the Store Manager with recruiting and talent development.

Qualifications

• At least 1 year of retail management experience.
• Hospitality-driven approach when engaging customers and staff.
• Comfort with technology and using a POS system.
• Strong business sense with ability to drive results.

Responsibilities

• Lead on the sales floor and model brand behaviors.
• Cultivate a customer-focused environment delivering exceptional experiences.
• Coach and develop associates to improve performance.
• Support store manager in recruiting and developing talent.
• Use data and reporting to drive operational excellence.

Skills

Retail mgmt

Hospitality mindset

POS proficiency

Business acumen

Initiative

Job description

LOFT is seeking an Assistant Manager in Scarsdale, NY to support the customer experience and shape a strong store culture for associates. You will lead on the sales floor and model the brand's behaviors to engage customers.

You will educate, coach, and develop associates to create genuine connections and an inclusive environment. Use technology to provide a seamless omnichannel experience and assist the Store Manager with recruiting and talent development.