DUNKIN - Assistant Manager

Ontario Trillium Foundation; Mount Penn (Berks County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive wages

Team-oriented environment

Growth potential

Job summary

Dunkin' franchise in Berks County, Mount Penn is seeking an Assistant Manager to oversee all restaurant operations. The ideal candidate will drive sales through effective execution of the company’s business plan, manage a team, and create a positive working environment. Responsibilities include hiring staff, ensuring guest satisfaction, and maintaining financial performance. Competitive wages and potential for growth within the company are offered as part of this role.

Qualifications

• Experience in retail or restaurant management is preferred.
• Ability to motivate and lead a team effectively.
• Strong communication skills when interacting with customers and employees.

Responsibilities

• Direct the overall operation of the restaurant.
• Manage hiring and training of team members.
• Ensure exceptional guest service.
• Drive sales and profitability.
• Uphold company policies and standards.

Skills

Sales execution

Teamwork

Professionalism

Integrity and accountability

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Assistant Manager is expected to:

• Drive sales and profitability through effective execution of the Company’s business plan
• Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
• Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
• Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand
• Work with integrity, honesty and accountability in all situations

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard