Assistant Manager - Guest Experience Leader

GPM Investments, LLC; Johnson City (TN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Weekly pay

Paid Time Off

401(k) with 6% Match

Sign-on bonus

Franchisee-owned restaurant

Job summary

Dunkin' Donuts franchise operated by GPM Investments, LLC in Johnson City is hiring an Assistant Manager to lead a team and deliver exceptional guest experiences. You will drive sales, help recruit and train staff, and ensure smooth daily operations in a fast-paced environment.

The role emphasizes leadership development, customer service excellence, and adherence to safety standards, with weekly pay and comprehensive benefits. Prior supervisory experience preferred.

Qualifications

• Must have (or be able to obtain) a Food Safety Certification.
• At least 21 years of age with a high school diploma (or equivalent).
• Valid driver's license and access to a vehicle with insurance.
• Ability to pass a background check and drug test.
• Flexibility to work various shifts as needed.

Responsibilities

• Lead a team to deliver exceptional guest experiences.
• Recruit and train new team members.
• Drive sales and manage operations with the Restaurant Manager.
• Maintain guest satisfaction and uphold brand standards.
• Oversee scheduling, labor, and safety compliance.

Skills

Leadership

Team supervision

Customer service

Communication

Training

Education

High school diploma or equivalent

Job description

Dunkin' Donuts franchise operated by GPM Investments, LLC in Johnson City is hiring an Assistant Manager to lead a team and deliver exceptional guest experiences. You will drive sales, help recruit and train staff, and ensure smooth daily operations in a fast-paced environment.

The role emphasizes leadership development, customer service excellence, and adherence to safety standards, with weekly pay and comprehensive benefits. Prior supervisory experience preferred.