Assistant Manager: Lead Branch Ops & Loan Sales

World Finance; Easley (SC); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Promote-from-within culture

Performance-based earnings

Comprehensive benefits for all stages

Job summary

World Finance is seeking an Assistant Manager to support a branch and develop toward a Branch Manager role. You will drive loan sales, manage delinquent accounts, and assist customers with tax services and financial needs in a fast-paced, high-volume environment.

This role entails daily outbound calling, in-person customer meetings, and opportunities for performance-based earnings. It offers a clear leadership path, strong training, and a culture focused on internal advancement.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and reliable transportation.
• Ability to obtain required insurance licensing.
• Experience in sales, customer service, collections, or account management with measurable results.
• Ability to handle high-volume calls and difficult conversations.
• Track record of meeting or exceeding goals in a fast-paced environment.
• Strong communication, problem-solving, and organizational skills.
• Basic computer skills with accurate data entry.
• Interest in pursuing a branch management career path.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound customer outreach for collections, application follow-up, tax services, and new business generation; thrive in a high-volume, phone-intensive environment.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Contact approved, pending, and former borrowers to drive loan volume and identify opportunities for additional financial products and services.
• Prepare individual tax returns, gather and review required documentation, and assist customers with tax-related questions in compliance with company policies and applicable regulations.
• Assist customers in person with loan applications, tax preparation services, payments, account questions, and issue resolution.
• Process payments, account updates, tax-related documentation, and document all activity in company systems.
• Maintain accurate and compliant records, including timely credit denial letters and required tax documentation.
• Handle and balance cash, and complete required bank runs to deliver deposits.
• Follow company policies, procedures, and regulatory requirements.
• Complete required training and meet performance expectations for sales, collections, tax preparation, and account management.
• Shadow the Branch Manager on day-to-day operations and decision-making to build a working knowledge of branch leadership.
• Take on stretch opportunities, such as mentoring newer team members or supporting branch goal-setting, as you demonstrate readiness for greater responsibility.

Skills

Sales experience

Education

High school diploma or equivalent

Job description

World Finance is seeking an Assistant Manager to support a branch and develop toward a Branch Manager role. You will drive loan sales, manage delinquent accounts, and assist customers with tax services and financial needs in a fast-paced, high-volume environment.

This role entails daily outbound calling, in-person customer meetings, and opportunities for performance-based earnings. It offers a clear leadership path, strong training, and a culture focused on internal advancement.