Assistant Branch Manager: Path to Branch Leadership

World Finance; Mexico (MO); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k) with company match

Paid holidays

Vacation time

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Mental health support

Job summary

World Finance is hiring an Assistant Manager to help lead a branch and partner with the Branch Manager. You’ll drive loan sales, manage past-due accounts, prepare tax returns, and assist customers to meet their financial needs in a fast-paced, in-person setting.

Your daily work includes high-volume outbound calls, confirming payments, and closing loans while delivering great service. This role offers growth toward Branch Manager responsibilities and earnings based on performance.

Qualifications

• Experience in sales, customer service, collections, or account management with measurable results.
• Proven ability to handle high-volume calls and difficult customer conversations.
• Track record of meeting or exceeding goals in a fast-paced environment.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound customer outreach for collections, tax services, and new business generation; thrive in a high-volume environment.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Contact approved, pending, and former borrowers to drive loan volume and opportunities for additional financial products.
• Assist customers in person with loan applications, tax preparation services, payments, questions, and issue resolution.

Skills

Sales

Customer service

Collections

Account management

High-volume calls

Communication

Problem-solving

Education

High school diploma or equivalent

Job description

World Finance is hiring an Assistant Manager to help lead a branch and partner with the Branch Manager. You’ll drive loan sales, manage past-due accounts, prepare tax returns, and assist customers to meet their financial needs in a fast-paced, in-person setting.

Your daily work includes high-volume outbound calls, confirming payments, and closing loans while delivering great service. This role offers growth toward Branch Manager responsibilities and earnings based on performance.