Assistant Manager - Lead a High-Volume Smokehouse Team

Midwood-Smokehouse; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical and Dental Insurance for all管理

Bonus program

Paid Time Off

Holiday closures

Job summary

Midwood Smokehouse is seeking an Assistant Manager to lead a restaurant team in Charlotte, NC. You will support the General Manager, drive revenue, ensure safety and quality, and coach staff to deliver exceptional guest experiences.

Ideal candidates bring 2+ years of floor management in high-volume settings, strong communication, and a dedication to consistent, authentic barbecue service. This role offers growth, comprehensive training, and competitive compensation.

Qualifications

• 2+ years of floor management experience in a high-volume restaurant environment.
• Ability to work together as a team.
• Lead by example and foster a positive and motivated work environment.
• Ability to manage time effectively and prioritize tasks.
• Exhibit excellent communication, customer service, and organizational skills.
• Must have the stamina to work up to 52 hours per week.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Must be able to bend, stoop, and lift up to 25lbs.
• Familiarity with food handling, safety, and compliant restaurant guidelines for Mecklenburg County.
• High School Diploma (Four Year Degree or Hospitality Degree preferred)

Responsibilities

• Support the General Manager in leading and inspiring a team of managers and hourly employees, cultivating a culture of teamwork, respect, and accountability.
• Assist in developing and executing strategies to drive revenue growth, enhance guest satisfaction, and maintain profitability while staying true to our authentic barbecue offerings.
• Ensure adherence to company policies, procedures, and standards, as well as local regulations governing food safety and sanitation.
• Collaborate with the General Manager in budgeting, financial planning, and cost control measures to achieve financial targets and maximize operational efficiency.
• Contribute to hiring, training, scheduling, and performance management processes, nurturing talent and promoting professional development within the team.
• Maintain a safe and clean environment by overseeing health safety and sanitation standards, including food handling practices and restaurant maintenance.
• Foster strong relationships with vendors, suppliers, and community partners, ensuring smooth operations and support for our local sourcing initiatives.
• Assist in addressing guest inquiries, feedback, and complaints with professionalism and efficiency, striving to exceed expectations and resolve issues promptly.
• Collaborate with the executive team to identify opportunities for business initiatives, promotions, and continuous improvement efforts.

Skills

Leadership

Teamwork

Communication

Customer service

Time management

Flexibility

Stamina for long shifts

Education

High School Diploma

Four Year Degree or Hospitality Degree preferred

Job description

Midwood Smokehouse is seeking an Assistant Manager to lead a restaurant team in Charlotte, NC. You will support the General Manager, drive revenue, ensure safety and quality, and coach staff to deliver exceptional guest experiences.

Ideal candidates bring 2+ years of floor management in high-volume settings, strong communication, and a dedication to consistent, authentic barbecue service. This role offers growth, comprehensive training, and competitive compensation.