Assistant Manager: Lead a High-Impact Pet Care Team

Petco Animal Supplies, Inc.; Wilmington (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Petco Animal Supplies, Inc. in Wilmington, NC, is seeking an Assistant Manager to lead a busy Pet Care Center floor, support the General Manager, and deliver exceptional customer experiences while caring for pets.

You will coach partners, drive sales, manage daily operations, and ensure safety and cleanliness, with opportunities for growth and hands-on leadership.

This full-time role requires evenings, weekends, and holidays; a team-focused culture supports Pet First values and collaboration.

Qualifications

• 2+ years of retail experience with supervisory or management responsibility.
• Proven ability to lead, coach, and motivate a team.
• Excellent communication and interpersonal skills.
• Proficiency with point-of-sale systems.
• Passion for animals and knowledge of pet care preferred.

Responsibilities

• Serve as a role model for Petco values and service standards.
• Coach partners to strengthen selling skills and customer engagement.
• Support hiring, onboarding, and ongoing development of store partners.
• Maintain a clean, organized store that reflects Petco’s brand and values.
• Drive daily store operations, sales, and customer satisfaction.
• Assist with inventory control, merchandising execution, and events.
• Step into leadership in the General Manager's absence.

Skills

Retail Leadership

Team Coaching

Customer Service

POS Systems

Microsoft Office

Pet Care Knowledge

Tools

POS Systems

Microsoft Office

Job description

Petco Animal Supplies, Inc. in Wilmington, NC, is seeking an Assistant Manager to lead a busy Pet Care Center floor, support the General Manager, and deliver exceptional customer experiences while caring for pets.

You will coach partners, drive sales, manage daily operations, and ensure safety and cleanliness, with opportunities for growth and hands-on leadership.

This full-time role requires evenings, weekends, and holidays; a team-focused culture supports Pet First values and collaboration.