Assistant Manager - Lead a Fast-Paced QSR Team & Grow

Dunkin'; Colorado Springs (CO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision Insurance

401(k) Plan with Company Match

Paid Time Off

Employee Discounts

SNHU Tuition Discount

Job summary

Dunkin’ / Quality Brand Group is hiring an Assistant Manager in Colorado Springs. You will partner with the General Manager to lead daily operations, coach a team, and ensure excellent guest experiences while upholding brand standards.

We offer leadership development, hands-on training, and opportunities to advance within a growing organization. Competitive pay with performance-based bonuses and robust benefits accompany this role.

Qualifications

• QSR experience with a strong focus on guest service, speed of service, and drive-thru performance.
• Prior restaurant leadership or supervisory experience, with ability to organize shifts and coach a team.
• Clear communication, sound judgment, and a hands-on approach to solving problems in a fast-paced environment.
• Basic math and computer skills, with the ability to support cash handling, inventory, scheduling, and cost control.
• Availability to work flexible hours, including early mornings, weekends, and holidays.

Responsibilities

• Lead shifts and support the General Manager with scheduling, staffing, and daily priorities.
• Guide the team when the General Manager is away.
• Coach fast, accurate, friendly service, with a strong focus on drive-thru performance.
• Address guest feedback and help the team improve.
• Support inventory, ordering, cash handling, and labor management; reduce waste and monitor results.

Skills

QSR experience

Guest service

Drive-thru performance

Team leadership

Communication

Problem solving

Cash handling

Scheduling

Job description

Dunkin’ / Quality Brand Group is hiring an Assistant Manager in Colorado Springs. You will partner with the General Manager to lead daily operations, coach a team, and ensure excellent guest experiences while upholding brand standards.

We offer leadership development, hands-on training, and opportunities to advance within a growing organization. Competitive pay with performance-based bonuses and robust benefits accompany this role.