Assistant Manager: Lead a Dynamic Ethical Beauty Team

Lush Fresh Handmade Cosmetics North America; Columbia (MD); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

50% discount on products

Growth from within

Entrepreneurial spirit support

Fun store atmosphere

Job summary

Lush North America is seeking an Assistant Manager in Columbia, MD to lead store operations and customer experience. This role reports to the Shop Manager and shares accountability for sales targets, staff coordination, and brand standards on the floor.

Responsibilities include driving sales, coaching the team, maintaining visuals, managing inventory, and supporting recruitment. The ideal candidate blends skincare knowledge with a passion for ethical retail and flexible hours.

Qualifications

• 1–3 years managing or supervising in a retail environment.
• Excellent listening and communication skills.
• Excellent analytical, critical thinking and troubleshooting skills.
• Excellent organization and time management skills.
• Strong customer service, supervisory and sales skills.
• Knowledge and interest in skincare, natural beauty and ethical business.
• Ability to work flexible hours including holidays, evenings and weekends.

Responsibilities

• Assist the Shop Manager and lead sales on the floor to exceed daily goals.
• Deliver a unique and inclusive customer experience aligned with the brand values.
• Oversee staff in daily operations and ensure shop standards.
• Lead team on merchandising, inventory, and visual presentation.
• Support recruitment, coaching, and staff development.

Skills

Retail management

Customer service

Communication

Analytical thinking

Time management

Skincare knowledge

Flexible hours

Tools

Excel

Microsoft Office

Job description

Lush North America is seeking an Assistant Manager in Columbia, MD to lead store operations and customer experience. This role reports to the Shop Manager and shares accountability for sales targets, staff coordination, and brand standards on the floor.

Responsibilities include driving sales, coaching the team, maintaining visuals, managing inventory, and supporting recruitment. The ideal candidate blends skincare knowledge with a passion for ethical retail and flexible hours.