Assistant Manager – Lead a Customer-First Retail Team

World Market; San Antonio (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

30% discount

401(k) retirement plan

Medical, Dental, Vision

Job summary

World Market seeks an Assistant Manager to lead a high-performance team and partner with the Store Manager to drive sales and profitability. You will champion a customer-first culture, uphold brand standards, and manage daily tasks across operations, merchandising, and freight flow.

The role emphasizes coaching, training, and proactive problem solving. You will recruit and develop associates, monitor performance, and ensure loss prevention and safety policies are followed, while maintaining a

Qualifications

• Minimum of 2+ years of leadership experience in a fast-paced specialty retail environment.
• Ability to coach associates and de-escalate customer situations.
• Strong focus on customer experience, sales, and operations goals.

Responsibilities

• Lead a high-performance team and execute daily store priorities.
• Drive a customer-first selling culture and brand values.
• Analyze trends and take action to improve sales and profitability.
• Recruit, develop and retain talent aligned with company values.
• Ensure loss prevention, safety, and inventory controls.

Skills

Leadership experience

Customer experience

Communication skills

Coaching in the moment

Team building

Problem solving

Decision making

Urgency and prioritization

Flexibility schedule

Leadership in retail

Education

Retail leadership education

Tools

Store operations tools

Job description

World Market seeks an Assistant Manager to lead a high-performance team and partner with the Store Manager to drive sales and profitability. You will champion a customer-first culture, uphold brand standards, and manage daily tasks across operations, merchandising, and freight flow.

The role emphasizes coaching, training, and proactive problem solving. You will recruit and develop associates, monitor performance, and ensure loss prevention and safety policies are followed, while maintaining a