Assistant Manager, Last Mile

APM Terminals Gothenburg; Denver (CO); On-site; USD 78,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with company match

Paid Time Off

Flexible work schedules

Job summary

Maersk is seeking an Assistant Manager in Denver, CO to lead and optimize day-to-day logistics operations. The role involves supervising on-site staff, coordinating dispatch and in-home deliveries, and ensuring accurate reporting of KPIs and customer service scores.

The ideal candidate has a Bachelor's degree (or equivalent) and 5+ years in logistics or supply chain, with strong communication and problem-solving abilities. On-site work with occasional flexibility is expected.

Qualifications

• Bachelor's degree preferred; 5+ years of experience in Logistics, Supply Chain or related field.
• Proven ability to lead teams and maintain customer relations.
• Strong problem-solving, time management and communication skills.

Responsibilities

• Develops and maintains relations with vendors, stores, and contractors.
• Oversees in-home delivery and dispatches trucks using GPS.
• Supervises Customer Service Representatives and Routers; trains and directs staff.
• Ensures compliance with policies, payroll, and performance reviews.

Skills

Flexible schedule

Self-motivated

Excellent attendance

Positive attitude

Communication skills

Customer service

Education

Bachelor's Degree Preferred

Job description

#INDEEDAbout Us:As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!If you are seeking to be a part of a family, this is the place for you!We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive.Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models.We are seeking an Assistant Manager in Denver, CO!This position is a mix of 1st and 2nd shiftBilingual: English/Spanish is requiredEssential Functions: Develops and maintains relations with vendors, stores, independentcontractors. Ensures follow up on shipping discrepancies, damaged goods andin-home damage claims. Dispatches trucks using GPS technology. Oversees in-home delivery for customers. Maintains monthly operating reports that include statistics andcustomer service scores. Oversees Customer Service Representatives and Routers. Attendance and Punctuality are essential functions of the job Directly supervises hourly on-site staff who handle day-to-dayoperations in data entry, customer service, order processing anddelivery. Carries out supervisory responsibilities in accordance with theorganization's policies and applicable laws. Responsibilities include training employees; planning, assigning,and directing work; rewarding and providing direction employees;addressing complaints and resolving problemsSkills & Competencies: Flexible work schedule Must be Self-Motivated to work with little supervision Excellent Attendance record Positive Attitude and ability to work with others Good Communication Skills Excellent Customer Service SkillsEducation & Experience:Bachelors Degree Preferred 5+ years of experience in Logistics, Supply Chain or Related Field Excellent problem-solving skills Good time management skills Experience working in a manufacturing environment Experience in a Supervisor role including performance reviews ofdirect reportsCompany Benefits:MedicalDentalVision401k + Company MatchEmployee Assistance ProgramPaid Time OffFlexible Work Schedules (when possible)And more!Pay Range:$78,000-$85,000 per year*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail] .