Last Mile Site Manager

APM Terminals Gothenburg; Greer (SC); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k + Company Match

Paid Time Off

Flexible Work Schedules

Job summary

Maersk in Greer, SC is seeking a Last Mile Site Manager to oversee on-site operations, coordinating flow between haulers, delivery teams, call center, and local client management.

The role requires strong written and verbal communication, solid math skills, and a proactive problem‑solving mindset to improve service, resolve discrepancies, and maintain vendor relationships.

Qualifications

• Strong written and verbal communication skills.
• Excellent mathematical abilities for figures and percentages.
• Ability to analyze technical and scientific information as it relates to the business.

Responsibilities

• Coordinate flow between haulers, delivery teams, call center and client management.
• Maintain on-site presence to ensure procedures are followed.
• Oversee recruiting, processing, and performance of haulers.
• Develop and maintain relations with vendors.
• Handle shipping discrepancies and in-home damage claims.
• Produce monthly operation reports with customer service scores.

Skills

Written communication

Verbal communication

Math skills

Problem solving

Analytical skills

Operations coordination

Vendor relations

Job description

#INDEEDAbout Us:As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!If you are seeking to be a part of a family, this is the place for you!We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive.Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models.We're looking for an experienced Last Mile Site Manager in Greer, SC!Candidates with Last Mile management experience are strongly preferred.Essential Functions:Responsible for coordinating flow for communication between Haulers/Delivery Teams/Flatbed Drivers, Call Center and Local Client Management TeamsProvides on-site presence on daily, weekly, or bi-weekly basis to ensure Haulers/Delivery Teams are following proceduresOversees recruiting, processing, and performance of HaulersDevelops and maintains relations with vendorsEnsures follow up on shipping discrepancies, damaged goods and in-home damage claimsInterfaces with end customers to ensure effective in-home delivery for customersMaintains monthly operation reports that include statistics and customer service scoresOther duties as assignedSkills & CompetenciesStrong written and verbal communications skillsExcellent mathematical skills, with the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volumeAbility to analyze technical and scientific journals as they pertain to the business and marketStrong problem solving and reasoning abilities to deal with a variety of problems and come up with creative solutionsCompany Benefits:MedicalDentalVision401k + Company MatchEmployee Assistance ProgramPaid Time OffFlexible Work Schedules (when possible)And more!Pay Range:$85,000-$90,000 per year*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail] .