Assistant Manager II - Retail Ops & Customer Experience

Family Dollar; Independence (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Independence, MO is seeking a dedicated Store Manager to oversee daily store operations, lead a team, and ensure excellent customer service.

You will manage merchandising, inventory, cash handling, and compliance with company policies, while training staff and maintaining a safe, welcoming shopping environment for customers and associates. This full-time role requires hands-on leadership, problem solving, and the ability to drive sales and operational standards.

Qualifications

• High school diploma or equivalent preferred.
• Store management experience in retail, grocery, or drug store environment preferred.
• Must be able to lift up to 55 lbs. and perform physical tasks as needed.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Move merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures.
• Process corporate directives and store communications.
• Maintain promotional fixtures and displays.
• Assist in ordering merchandise and loss prevention duties.
• Maintain clean, well-stocked store areas to company standards.
• Protect store assets, including cash, and follow policies and safety guidelines.
• Support Store Manager in supervising, training, and developing Store Associates.
• Ensure a positive, safe, and respectful environment for customers and staff.
• Maintain cleanliness of the store, restrooms, floors, and trash disposal.

Skills

Communication

Interpersonal skills

Written skills

Team environment

Customer service

Organization

Education

High school diploma or equivalent

Job description

Family Dollar in Independence, MO is seeking a dedicated Store Manager to oversee daily store operations, lead a team, and ensure excellent customer service.

You will manage merchandising, inventory, cash handling, and compliance with company policies, while training staff and maintaining a safe, welcoming shopping environment for customers and associates. This full-time role requires hands-on leadership, problem solving, and the ability to drive sales and operational standards.