Assistant Manager II — Retail Ops & Customer Experience

Family Dollar; Avenal (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in California is seeking a Store Manager to oversee daily store operations, drive sales, and ensure excellent customer service. You will supervise associates, coordinate merchandising, manage opening/closing procedures, and implement corporate directives while maintaining a safe, welcoming environment.

The ideal candidate will have retail management experience, strong communication skills, and the ability to lift up to 55 lbs as needed.

Qualifications

• High school diploma or equivalent is preferred; ability to read and interpret directives.
• Store management experience in retail or grocery is preferred.
• Must lift up to 55 lbs and perform physical tasks as required.
• Strong communication, interpersonal, and written skills.
• Ability to work in a high-energy, team environment.
• Exceptional customer service and organizational skills.
• Strong problem solving and decision-making abilities.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address any questions or concerns they may have.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained.
• Perform opening and closing procedures as needed.
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Communication skills

Interpersonal skills

Written skills

Team environment

Customer service

Education

High school diploma or equivalent

Job description

Family Dollar in California is seeking a Store Manager to oversee daily store operations, drive sales, and ensure excellent customer service. You will supervise associates, coordinate merchandising, manage opening/closing procedures, and implement corporate directives while maintaining a safe, welcoming environment.

The ideal candidate will have retail management experience, strong communication skills, and the ability to lift up to 55 lbs as needed.