Assistant Manager (id 10890)

HPC Chkn Operations, LLC dba Popeye’s; Cleveland (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay & bonuses

Career progression

Benefits package

Paid time off

Vibrant team culture

Job summary

Popeyes Louisiana Kitchen in Cleveland, OH is seeking an Assistant Manager to lead the team, uphold brand standards, and ensure a memorable guest experience. You'll support the General Manager, coach Shift Coordinators, manage inventory and costs, and keep operations running smoothly across shifts.

This role emphasizes leadership, hospitality, and quick-service excellence. Competitive pay, bonuses, benefits, and clear paths for growth are offered within a vibrant team culture suitable for career

Qualifications

• High School Diploma or GED required.
• 1-3 years of quick service restaurant experience; management experience preferred.
• Strong leadership and guest service skills.
• Ability to thrive in a fast-paced environment.
• Effective communicator with guests, team members, and leadership.
• Familiarity with scheduling and inventory systems.
• Available to work all shifts, weekends, and holidays.

Responsibilities

• Be the right hand to the GM, keeping the restaurant running smoothly.
• Manage inventory costs through daily, weekly, and monthly inspections.
• Place and receive truck orders with precision.
• Maintain a detailed list of restaurant assets.
• Oversee preventative maintenance and vendor coordination.
• Ensure compliance with cash control and security procedures.
• Coach and develop Shift Coordinators and Team Members.
• Support ongoing training and team development.
• Foster a culture of accountability, growth, and positivity.
• De-escalate any situation with guests or employees.
• Lead efficient food prep and product delivery within service speed guidelines.
• Uphold brand and operational standards across all shifts.
• Step into Hourly Shift Coordinator duties when needed.
• Monitor business metrics, including sales, labor, and food costs.
• Create and execute action plans to improve performance.

Skills

Leadership

Guest service

Communication

Fast-paced environment

Education

High School Diploma or GED

Job description

Assistant Manager – Popeyes Louisiana Kitchen

Step up. Lead strong. Grow fast.

Looking to take your leadership to the next level? Popeyes is seeking Assistant Managers who are ready to roll up their sleeves, inspire their teams, and help drive a high-performing restaurant. If you've got hustle, heart, and a knack for operations, this is your moment.

An Assistant Manager is a leader in their restaurant with a passion for ensuring daily operation excellence by creating a memorable Guest experience and helping their teams learn and grow. Assistant Managers support their Restaurant General Manager (RGM) by investing their time in developing future leaders, upholding brand standards, and assisting the RGM with essential duties. Assistant Managers ensure that Team Members deliver food to guests that is cooked to perfection, made with love, and served up with Popeyes famous Cajun Hospitality.

What You'll Do

As an Assistant Manager, you'll be the right hand to the General Manager - keeping the restaurant running smoothly, supporting your team, and delivering exceptional guest experiences. Your responsibilities include:

• Profitability
• Manage inventory costs through daily, weekly, and monthly inspections
• Place and receive truck orders with precision
• Maintain a detailed list of restaurant assets
• Oversee preventative maintenance and vendor coordination
• Ensure compliance with cash control and security procedures
• People
• Coach and develop Shift Coordinators and Team Members
• Support ongoing training and team development
• Foster a culture of accountability, growth, and positivity
• De-escalate any situation with guests or employees
• Guest Experience
• Motivate team members to deliver fast, friendly, and accurate service
• Ensure a clean, welcoming environment that exceeds guest expectations
• Operations
• Lead efficient food prep and product delivery within service speed guidelines
• Uphold brand and operational standards across all shifts
• Step into Hourly Shift Coordinator duties when needed
• Monitor business metrics, including sales, labor, and food costs
• Create and execute action plans to improve performance

What's In It for You

• Competitive pay and performance-based bonuses
• Career progression and growth
• Comprehensive benefits package
• Paid time off to recharge and refresh
• A vibrant, supportive team culture
• No early mornings or super late nights
• And yes-plenty of delicious chicken

Requirements

What You Bring

• High School Diploma or GED (required)
• 1-3 years of quick service restaurant experience; management experience preferred
• Strong leadership and guest service skills
• Ability to thrive in a fast-paced environment
• Effective communicator with guests, team members, and leadership
• Familiarity with scheduling and inventory systems
• Available to work all shifts, weekends, and holidays

Physical Requirements

• Ability to lift and carry up to 70 lbs
• Frequent kneeling, lifting, and product handling
• Comfortable with physical tasks related to prep, stocking, and inventory

What Makes You Shine

• A drive to lead and grow others
• A solutions-first mindset with strong attention to detail
• Commitment to upholding Popeyes standards with pride
• Passion for creating a positive, high-energy workplace