Assistant Manager (id 4987)

HPC Chkn Operations, LLC dba Popeye’s; Maple Heights (OH); On-site; USD 40,000 - 52,000; Full time

Job summary

Popeyes Louisiana Kitchen in Maple Heights, OH seeks an Assistant Manager to lead teams, uphold brand standards, and ensure daily operation excellence, delivering a memorable guest experience.

As the right hand to the General Manager, you’ll coach staff, manage inventory and costs, supervise food prep and service speed, and maintain a clean, welcoming dining area. If you thrive in fast-paced environments and care about Cajun hospitality, apply now.

Qualifications

• Experience leading teams in food service or retail.
• Proven ability to manage inventory, costs, and profitability.
• Strong guest service and communication skills.
• Ability to train and coach staff.
• Knowledge of cash handling and safety procedures.

Responsibilities

• Support the General Manager and lead shifts.
• Coach and develop Shift Coordinators and Team Members.
• Ensure fast, friendly, accurate service.
• Maintain cleanliness and guest-ready environment.
• Oversee inventory, ordering, and asset management.
• Uphold brand standards and compliance.
• De-escalate guest or employee issues.

Skills

Leadership

Guest service

Operations management

Team training

Cash handling

Tools

POS system

Job description

Description

Assistant Manager – Popeyes Louisiana Kitchen

Step up. Lead strong. Grow fast.

Looking to take your leadership to the next level? Popeyes is seeking Assistant Managers who are ready to roll up their sleeves, inspire their teams, and help drive a high-performing restaurant. If you’ve got hustle, heart, and a knack for operations, this is your moment.

An Assistant Manager is a leader in their restaurant with a passion for ensuring daily operation excellence by creating a memorable Guest experience and helping their teams learn and grow. Assistant Managers support their Restaurant General Manager (RGM) by investing their time in developing future leaders, upholding brand standards, and assisting the RGM with essential duties. Assistant Managers ensure that Team Members deliver food to guests that is cooked to perfection, made with love, and served up with Popeyes® famous Cajun Hospitality.

What You’ll Do

As an Assistant Manager, you’ll be the right hand to the General Manager - keeping the restaurant running smoothly, supporting your team, and delivering exceptional guest experiences. Your responsibilities include:

• Profitability
• Manage inventory costs through daily, weekly, and monthly inspections
• Place and receive truck orders with precision
• Maintain a detailed list of restaurant assets
• Oversee preventative maintenance and vendor coordination
• Ensure compliance with cash control and security procedures
• People
• Coach and develop Shift Coordinators and Team Members
• Support ongoing training and team development
• Foster a culture of accountability, growth, and positivity
• De-escalate any situation with guests or employees
• Guest Experience
• Motivate team members to deliver fast, friendly, and accurate service
• Ensure a clean, welcoming environment that exceeds guest expectations
• Operations
• Lead efficient food prep and product delivery within service speed guidelines
• Uphold brand and operational standards across all shifts