Assistant Manager, Hospitality & Guest Experience

Tailwind Concessions; Jackson (WY); Sur place; USD 62 000 - 70 000; Plein temps

Avantages offerts par ce poste

401(k)

PTO

Health, Dental and Vision

Résumé du poste

Tailwind Concessions in Jackson, WY is seeking an experienced Assistant Manager to support daily operations and oversee staff, inventory, and guest service. You will work closely with the General Manager to ensure safe, efficient service and uphold quality standards across food and beverage offerings.

We value leadership, reliability, and a background in Food & Beverage management. Full-time roles include 401k, PTO, health/dental/vision benefits, and paid training.

Qualifications

• Ability to stand for long periods.
• Lift up to 50 pounds.
• Some weekend days, mornings and evenings required.

Responsabilités

• Partner with GM to lead a rock star team.
• Ensure all staff are trained and equipped to perform duties.
• Maintain a clean and safe environment for guests and staff, adhering to health and safety regulations.
• Assist in scheduling staff and work assignments.
• Handle customer complaints and resolve issues promptly and professionally.
• Monitor food quality and service standards, and take action as needed.
• Verify temperatures, appearance, and taste to ensure quality.
• Ensure safe, responsible and legal serving of all alcoholic beverages.
• Maintain equipment as outlined in safety and PM programs.
• Manage inventory, order supplies, and stocking.

Connaissances

Staff leadership

Training staff

Customer service

Description du poste

Tailwind Concessions in Jackson, WY is seeking an experienced Assistant Manager to support daily operations and oversee staff, inventory, and guest service. You will work closely with the General Manager to ensure safe, efficient service and uphold quality standards across food and beverage offerings.

We value leadership, reliability, and a background in Food & Beverage management. Full-time roles include 401k, PTO, health/dental/vision benefits, and paid training.