Assistant Manager - High-Energy Café Leader (Tips)

Potbelly Sandwich Works; Bellevue (WA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Group life insurance

Job summary

Potbelly Sandwich Shops is seeking an Assistant Manager in Field, shop operations. The role leads teams, develops staff, drives sales, and controls costs across shifts, while ensuring product quality and customer service. Management experience, a high school diploma, and food safety familiarity are required; a bachelor's degree is a plus.

Franchisee employment terms apply. The position offers full-time, nonexempt status with rare travel, and benefits including medical, dental, vision, and life

Qualifications

• Minimum of at least 2 years management experience in either a restaurant or retail environment.
• High School degree; Bachelor’s degree, preferred.
• Food Safety Certification may be required depending on state.

Responsibilities

• Leads and develops people to execute outstanding product quality and customer service.
• Builds sales and controls costs for each shift; resolves customer issues.
• Supervises employees and enforces policies and procedures.
• Schedules Associates, Trainers and Shift Leaders; ensures safety and sanitation.

Skills

Leadership

Customer service

Communication

Time management

English proficiency

Education

High School diploma

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Potbelly Sandwich Shops is seeking an Assistant Manager in Field, shop operations. The role leads teams, develops staff, drives sales, and controls costs across shifts, while ensuring product quality and customer service. Management experience, a high school diploma, and food safety familiarity are required; a bachelor's degree is a plus.

Franchisee employment terms apply. The position offers full-time, nonexempt status with rare travel, and benefits including medical, dental, vision, and life