Restaurant Assistant Manager — Lead Teams & Service

Potbelly Sandwich Works; Bothell (WA); On-site; USD 32,000 - 34,000; Full time

Job summary

Potbelly Sandwich Shops in the United States is seeking an Assistant Manager to lead store operations in a Field, in Shop setting. You will supervise associates and Shift Leaders, coach staff, and ensure top-notch product quality and customer service while helping control costs across shifts.

This full-time, nonexempt role requires strong people management, the ability to train and schedule staff, and strict adherence to food safety and sanitation standards. Apply today to join Potbelly.

Qualifications

• Leads and develops associates and shift leaders to deliver quality food and service.
• Manages customer issues with discretion and fairness.
• Maintains standards for food safety, sanitation and cleanliness.
• Executes hiring and turnover reduction initiatives.

Responsibilities

• Lead and develop staff to deliver outstanding product quality and customer service.
• Monitor cost control, scheduling, and inventory across shifts.
• Handle customer complaints and resolve issues promptly.
• Enforce work rules and safety procedures.

Job description

Potbelly Sandwich Shops in the United States is seeking an Assistant Manager to lead store operations in a Field, in Shop setting. You will supervise associates and Shift Leaders, coach staff, and ensure top-notch product quality and customer service while helping control costs across shifts.

This full-time, nonexempt role requires strong people management, the ability to train and schedule staff, and strict adherence to food safety and sanitation standards. Apply today to join Potbelly.