Assistant Manager: Grow into General Manager

Bagel Brands; Apple Valley (MN); On-site; USD 22,757 - 37,925; Part time

Job summary

Caribou Coffee Operating Company, Inc. in Apple Valley, MN is seeking a Shift Leader to inspire the team, deliver great guest experiences, and drive store performance.

You’ll coach teammates, ensure smooth operations, and uphold brand standards while maintaining a positive, collaborative store culture. Responsibilities include leading day-to-day tasks, supporting sales goals, handling cash, and developing your own leadership skills.

Qualifications

• 1–3 years of prior restaurant/retail experience requiring strong customer service commitment and orientation
• Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends
• Must be at least 18 years of age

Responsibilities

• Demonstrates the DOING of Team Member and Shift Leader with ease, enthusiasm, and excellence
• Is responsible for developing their understanding of the business to the level of a General Manager over the course of a year
• Is the spark for joy to everyone who walks into the store, creating real connections that last beyond the immediate interaction – and teaching the team to do the same
• Is a champion for creating an environment that fosters goal-surpassing speed through effective deployment, in-the-moment problem solving and team motivation
• Takes responsibility for hitting sales goals through the connection between speed & service
• Takes the lead on problem resolution, shows calm, professionalism, emotional maturity, and a commitment to listening to understand
• Make connections between day‑to‑day behaviors and the end result as you develop a broad understanding of the Profit & Loss statement
• Organizes, executes, and improves upon administrative tasks and makes the connection between daily/weekly/monthly administrative tasks and overall business success
• Responsible for all store funds while on shift by enforcing cash-handling policies
• Places, receives, and verifies orders; conducts inventory; controls waste and dates and rotates inventory, when necessary
• Thinks wholistically about the success of the store – focusing on not just your shift, but the next one and beyond
• Seeks not just to solve problems, but to understand root causes of the problems to create sustainable change
• Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
• Fully embraces their growth and development in this role, bringing humility and curiosity to the team and role
• Brings curiosity and a learner's mindset to the role and their leadership; Asks questions: What do I want to learn? What else can I do? What other experiences can I have?
• Takes ownership for their own development and is hungry for feedback and to get better
• Leads with a global view of the Caribou brand (evolving from shift to store to district to company)
• Is a relentless culture champion, bringing the purpose and values to life in every interaction
• Creates an open and trusting relationship with GM
• Brings a competitive fire to the role, seeking to hit (or beat!) goals and win the game of creating day-making experiences

Skills

Customer service

Team leadership

Education

High school diploma or GED

Job description

Caribou Coffee Operating Company, Inc. in Apple Valley, MN is seeking a Shift Leader to inspire the team, deliver great guest experiences, and drive store performance.

You’ll coach teammates, ensure smooth operations, and uphold brand standards while maintaining a positive, collaborative store culture. Responsibilities include leading day-to-day tasks, supporting sales goals, handling cash, and developing your own leadership skills.