Assistant Manager - Grand Rapids South

Celebration Cinema; Grand Rapids (MI); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Flexible schedules

Insurance (Medical, Dental, Vision)

401k & PTO

Free Movies & Discounts on Concessions

Job summary

Celebration Cinema Grand Rapids South is hiring an Assistant Manager to help lead daily operations and deliver Celebrated service to guests and staff. The role supports the GM in building a positive culture, managing shifts, and ensuring smooth box office, concessions, and theater operations.

The ideal candidate has leadership experience, strong communication, and a guest-first mindset. This is a part-time position with potential for full-time availability based on staffing needs.

Qualifications

• One year of leadership experience preferred.
• Weekend and holiday availability preferred.
• Demonstrated customer service focus and guest empathy.
• Clear written and verbal communication skills.
• Able to multitask and manage priorities under pressure.

Responsibilities

• Oversee box office, ushering, concessions, group events, projection, and guest relations.
• Plan and delegate responsibilities to cast members for smooth operations.
• Maintain a safe, healthy, and welcoming environment for staff and guests.
• Complete daily paperwork, cash handling, and basic accounting.
• Model and coach a guest-centric service ethos with accountability.
• Ensure compliance with company policies and employment laws.
• Attend management meetings and perform other duties as assigned.

Skills

Leadership

Weekend availability

Customer service

Communication

Time management

Team motivation

Job description

View open positions at: Celebration Cinema, One Twenty Three Tavern, and Midtown.

Position:Assistant Manager - Grand Rapids South

Location: 1506 Eastport Dr. SE

Grand Rapids, MI

Job Id:691

# of Openings:1

Celebration Cinema is looking for someone who is fun, driven, compassionate, mature and also understands the importance of servant leadership for the role of Assistant Manager at Celebration Cinema Grand Rapids South. This position is part-time although full-time would be considered with an open availability.
In this role, you will support the General Manager & Assistant General Manager in building a healthy, safe & positive culture and ensure that we are providing what we call “Celebrated” service for all of our employees, vendors and guests.
Our Mission: To create space where story happens. Should you choose to accept this mission, you will be part of a team that values Service, Trust, Empathy, Playfulness, and Courage!
If you like movies, strive to be a servant leader and are passionate about delivering “Celebrated” service, then we encourage you to explore this opportunity and begin the next chapter in your story with us!
ESSENTIAL DUTIES and RESPONSIBILITIES:
Assist the General Manager & Assistant General Manager with the following:

• Oversee several areas of operation: box office, ushering, concessions, group events, projection, guest relations, etc.
• Plan, identify, communicate, and delegate appropriate responsibilities and practices of cast members to ensure a smooth flow of operations.
• Ensure a well-maintained building and a safe, secure and healthy environment for our employees and guests.
• Complete daily paperwork, cash handling and some basic accounting
• Display a guest-centric attitude by modeling, coaching and bringing accountability to the team with an emphasis on “Celebrated” Service, trust, empathy, honesty, respect, courage, playfulness, transparency, and inclusion.
• Oversee and ensure we follow company personnel systems and policies, as well as state and federal employment laws.
• Attend management meetings and other meetings, as requested.
• Perform other duties as assigned.

QUALIFICATIONS and/or EXPERIENCE:

• One year of leadership experience preferred
• 18 years of age or older
• Must be available to work weekends and holidays
• Enthusiastic, honest, empathetic, kind, self-motivated, well-organized, detail-oriented, knowledgeable, and responsible
• Able to work well within deadlines and under pressure
• Successfully manage and prioritize multiple tasks and projects simultaneously
• Must be able to communicate clearly, both in writing and verbally, and listen attentively to guests and employees.
• Ability to walk, stand and exert fast-paced mobility for entire shift.
• Must have a good sense of balance, be able to reach, bend, stoop, kneel, climb & descend stairs and frequently lift as much as 40 lbs.

BENEFITS/PERKS:

• Flexible Schedules
• Medical, Dental, Vision Insurance, Life, 401k, PTO and Long-Term Disability- Must meet eligibility requirements
• Employee Assistance Program
• FREE Movies and Discounted Concessions
• A fun, friendly, and encouraging culture in an exciting industry with endless popcorn refills!