Assistant Manager

STUDIO C; Norton Shores (MI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible Schedules

Medical, Dental, Vision Insurance

Employee Assistance Program

FREE Movies and Discounted Concessions

A fun, friendly, and encouraging work-

Job summary

Cinem Carousel in Muskegon, MI is seeking an Assistant Manager who can lead with a service-first mindset and model servant leadership. You will support the General Manager and help shape a safe, positive culture while delivering Celebrated service to guests and staff.

Key duties include overseeing box office, concessions, ushers, and events, organizing daily tasks, and ensuring smooth operations with a focus on guest satisfaction and team accountability.

Qualifications

• One year of leadership experience preferred.
• 18 years of age or older.
• Open availability and be available to work weekends and holidays.
• Able to communicate clearly, both in writing and verbally, and listen attentively.
• Ability to walk, stand and perform fast-paced mobility for entire shift.
• Must be able to lift up to 40 lbs.

Responsibilities

• Oversee box office, ushering, concessions, group events, projection, guest relations, etc.
• Plan and delegate responsibilities to ensure smooth operations.
• Maintain a safe, healthy building for employees and guests.
• Complete daily paperwork and basic accounting.
• Model a guest-centric service culture and hold the team accountable.
• Ensure policies and employment laws are followed; attend meetings.
• Perform other duties as assigned.

Skills

Leadership experience

Communication

Guest service

Team supervision

Job description

View open positions at: Celebration Cinema, One Twenty Three Tavern, and Midtown.

Location: 4289 Grand Haven Rd.

Muskegon, MI

Job Id:661

# of Openings:1

Cinem Carousel in Muskegon, MI is looking for someone who is fun, driven, compassionate, mature and also understands the importance of servant leadership for the role of Assistant Manager.

In this role, you will support the General Manager & Assistant General Manager in building a healthy, safe & positive culture and ensure that we are providing what we call “Celebrated” service for all of our employees, vendors and guests.

Our Mission: To create space where story happens. Should you choose to accept this mission, you will be part of a team that values Service, Trust, Empathy, Playfulness, and Courage!

If you like movies, strive to be a servant leader and are passionate about delivering “Celebrated” service, then we encourage you to explore this opportunity and begin the next chapter in your Story with us!

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Oversee several areas of operation: box office, ushering, concessions, group events, projection, guest relations, etc.
• Plan, identify, communicate, and delegate appropriate responsibilities and practices of cast members to ensure a smooth flow of operations.
• Ensure a well-maintained building and a safe, secure and healthy environment for our employees and guests.
• Complete daily paperwork, cash handling and some basic accounting
• Display a guest-centric attitude by modeling, coaching and bringing accountability to the team with an emphasis on “Celebrated” Service, trust, empathy, honesty, respect, courage, playfulness, transparency, and inclusion.
• Oversee and ensure we follow company personnel systems and policies, as well as state and federal employment laws.
• Attend management meetings and other meetings, as requested.
• Perform other duties as assigned.

QUALIFICATIONS and/or EXPERIENCE:

• One year of leadership experience preferred
• 18 years of age or older
• Must have open availability and be available to work weekends and holidays
• Enthusiastic, honest, empathetic, kind, self-motivated, well-organized, detail-oriented, knowledgeable, and responsible
• Able to work well within deadlines and under pressure
• Successfully manage and prioritize multiple tasks and projects simultaneously
• Must be able to communicate clearly, both in writing and verbally, and listen attentively to guests and employees.
• Ability to walk, stand and exert fast-paced mobility for entire shift.
• Must have a good sense of balance, be able to reach, bend, stoop, kneel, climb & descend stairs and frequently lift as much as 40 lbs.

BENEFITS/PERKS:

• Flexible Schedules
• Medical, Dental, Vision Insurance, Life, 401k, PTO and Long-Term Disability- Must meet eligibility requirements
• Employee Assistance Program
• FREE Movies and Discounted Concessions
• A fun, friendly, and encouraging culture in an exciting industry with endless popcorn refills!