Assistant Manager Front Office

Hyatt; Nashville (TN); On-site; USD 42,000 - 68,000; Full time

Job summary

Hyatt Nashville is seeking an Assistant Manager - Front Office to support the Front Office Manager in the day-to-day operation of the Front Desk at the hotel. You will help maintain service standards and guest satisfaction while ensuring efficient front desk processes.

The role requires a minimum of 2 years as an Assistant Manager or Team Leader in Front Office / Guest Relations, with well-developed communication and customer relations skills.

Qualifications

• Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.
• Well developed communication and customer relations skills.

Responsibilities

• Assist Front Office Manager in managing day-to-day operation of the Front Desk at the hotel.
• Support the efficient running of the department in line with Hyatt International's strategies and brand standards.

Skills

Front Office Leadership

Customer Relations

Communication Skills

Job description

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel.

Minimum 2 years work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel. Well developed communication and customer relations skills.