Assistant Manager- Fort Dodge

Top Card Ace Hardware; Fort Dodge (IA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability & Life insurance

Employee assistance plan

401(k) match

Bonus & commissions

Training & development

Family friendly work environment

Rewards for service

Job summary

Top Card Ace Hardware in Fort Dodge, IA, seeks an Assistant Manager to support the Store Manager in daily store operations, deliver outstanding customer service, drive sales, and ensure a safe, organized shopping environment.

This role oversees store activities in the Store Manager's absence, helps implement company standards, trains and develops staff, and collaborates on scheduling, merchandising, and inventory control.

Qualifications

• Deliver outstanding customer service and represent the store professionally.
• Greet and assist customers, resolve concerns, and ensure a positive shopping experience.
• Lead day-to-day store operations and support the Store Manager in achieving goals.

Responsibilities

• Assist with opening and closing procedures and maintain a safe, clean store environment.
• Execute company policies, pricing updates, and cashiering functions.
• Partner with Store Manager to drive sales, training, and associate development.
• Support merchandising, inventory, and backstock management, including counts.

Skills

Customer service

Supervisory experience

Communication skills

Education

High School diploma or GED

Tools

POS/checkout operations

Job description

Company Introduction

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard-working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor. Ace goes beyond hardware: build a future, a purpose, and a community with us!

Assistant Manager

The Assistant Manager supports the Store Manager in leading daily store operations, delivering exceptional customer service, driving sales, and creating a safe, organized, and efficient shopping environment. This role oversees store operations in the Store Manager's absence and helps ensure company standards and goals are consistently achieved.

Included is a comprehensive benefits package that includes:

• Paid time off including paid time off and holidays
• Medical, Dental, Vision, Short Term Disability
• Company paid Long-Term Disability and Life Insurance
• Employee Assistance Plan
• 401(k) Plan with a company match
• Bonus & commission opportunities!
• Ongoing training and development
• A family friendly work environment
• Rewards for service

Essential Duties & Responsibilities

• Deliver outstanding customer service and represent the store professionally.
• Greet and assist customers, resolve concerns, and ensure a positive shopping experience.
• Maintain strong product knowledge and ensure timely, courteous communication.

• Support the day-to-day operation of the store, including opening and closing procedures.
• Maintain a safe, clean, and organized store environment.
• Execute company policies, standard operating procedures, pricing updates, and cashiering functions.
• Partner with the Store Manager to achieve operational and sales goals.

• Assist with receiving, stocking, merchandising, inventory, and cycle counts.
• Maintain backstock, signage, promotional displays, and overall store presentation.
• Support merchandise resets and ensure company standards are met.

• Lead store operations in the Store Manager's absence.
• Train and support associates while fostering a positive work environment.
• Assist with scheduling, performance management, and associate development.
• Communicate opportunities to improve sales, merchandising, and operational efficiency.
• Perform other duties as assigned.

Requirements and Qualifications

• High School or GED equivalent.
• Previous retail and/or management experience preferred.
• Excellent verbal and written communication skills.
• Ability to stand and walk for up to 8 hours, and lift up to 50 lbs regularly