Assistant Store Manager

Crowder Bros. Ace Hardware; Arlington (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Crowder Bros. Ace Hardware in Arlington, VA seeks experienced retail leaders to oversee store operations, drive sales, and coach a team to deliver outstanding customer service.

Roles include shift manager, assistant manager, and store manager with a path to advance; ideal candidates have 2+ years in retail leadership and a hands-on approach to training and development.

Qualifications

• Minimum 2 years experience in a supervisory or leadership role.
• Outstanding customer service skills with a professional demeanor.
• 3-5 years of retail experience; hardware setting preferred.
• Ability to work weekends and holidays.
• Proven ability to lead people, formally or informally.
• Proficient knowledge of retail POS systems and inventory processes.
• Strong product knowledge and training ability.
• Highly organized with attention to detail.
• Excellent oral and written communication.
• Technical proficiency with basic computer tools.

Responsibilities

• Oversee sales, expenses, profits, assets and develop the store team.
• Delegate, train and monitor progress of associates.
• Lead product knowledge training for staff and new hires.
• Maintain high levels of customer service and store standards.

Skills

Leadership

Customer service

Team management

Communication

Problem solving

Attention to detail

Interpersonal skills

Time management

Flexibility

Sales skills

Tools

POS System

Inventory management software

Microsoft Excel

Microsoft Word

Job description

Retail leadership experience may qualify you for this exciting opportunity. Our friendly atmosphere,

competitive wages, and commitment to excellence make Ace Hardware the Place for a fulfilling

career.

Leaders must delegate, train, and monitor the progress of all associates and all facets of the hardware

store. The primary responsibilities of in-store management are to manage the sales, expenses, profits,

assets, and team members' personal development to ensure customers are receiving the highest level of

The ideal candidate will have at least 2 years of previous retail management experience. We are looking

for qualified individuals for roles such as shift manager, assistant manager, and store manager. Ace Hardware offers a career path and opportunity to grow and advance.

Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond

hardware: build a future, a purpose, and a community with us.

At Ace Hardware you have the opportunity to grow with the company in a fun and active work

Role Qualifications

• Minimum of 2 years experience in a supervisory or leadership role.
• Outstanding customer service skills and training with a positive and professional demeanor.
• 3-5 years of retail experience, hardware retail setting preferred although not required.
• Ability to work a flexible schedule including weekends and holidays.
• Demonstrated, proven track record with leading people, either formally or informally.
• Proficient knowledge of retail point of sale and inventory management systems and processes.
• Current knowledge of hardware retail products and departments with the ability to lead product knowledge training for both new and on-going training for current team members.
• Highly-organized, self starter with attention to detail and exceptional problem-solving abilities.
• Always polite and attentive to customers and team members.
• Possess a strong work ethic and interpersonal skills when working with team members and customers.
• Excellent oral and written communication skills with customers and team members.
• Provide and accept opportunities for ongoing training and professional development (i.e. new and ongoing team member training and development, individual development, promotional training, etc.)
• Technically skilled in basic computer knowledge, software, and social media engagement (i.e. Word, Excel, POS System, Email, Facebook, Google, Yelp, etc.).

Job Requirements (Including but not limited to)*:

• Ability to lift and move items weighing 50-80 lbs.. Pulling palletized product up to 1000 lbs.
• Tasks which may exert moderate effort which may include, climbing, balancing, stooping, kneeling, crouching, and crawling.
• Load/Unload trucks with product, merchandise, or equipment.
• Ability to stand and walk for long periods of time.
• Criminal Background Check and Drug Test will be required for employment.
• Legally authorized to work in the United States