Assistant Manager (Fords Pointe Apts!)

Apartmentraleigh; Savannah, Northern (GA, KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Monthly bonuses

Housing discount

Employer HSA contributions

401(k) with company match

Health, Vision, Dental, Life & Dis

Flexible Spending Accounts

Generous PTO and holidays

Career advancement opportunities

Job summary

Palms Associates, LLC seeks an Assistant Manager for Fords Pointe Apartments & Townhomes in Savannah, GA. You will support the Property Manager in leasing, resident services, and revenue growth while ensuring compliance with policies.

Join a stable company with 60+ years in the industry, offering long-term growth across 23 Southeast communities and a focus on exceptional customer care and team leadership.

Qualifications

• 1+ years property management experience required.
• Strong customer service, communication, and organizational skills.
• Ability to prioritize and adapt to changing demands.
• Experience with delinquent rent collections preferred.
• Proactive in resident service and community maintenance.
• CAM/CAPS/NALP/CALP designations are a plus.

Responsibilities

• Assist the Property Manager in leasing, collections, resident services, revenue growth, and compliance.
• Support marketing initiatives and community outreach to promote the property.
• Deliver exceptional customer service to drive resident retention.
• Set expectations for timely payments and minimize delinquencies.
• Collaborate with maintenance to meet property goals and step in during absences.

Skills

Customer service

Communication

Organizational skills

Revenue growth

Marketing initiatives

Delinquent rent collections

Team collaboration

Flexible schedule

Bilingual

Education

CAM/CAPS/NALP/CALP designations

Tools

Yardi

Revenue Management software

Job description

Fords Pointe Apartments & Townhomes – Savannah, GA (260units) -- A community built, owned, and managed by Palms Associates, LLC

We’re looking for a dependable Assistant Manager who is a strong leader, collaborative team player, and committed professional who values stability and long-term employment. The ideal candidate takes pride in delivering exceptional resident service and is eager to play an active role in helping the community and its team thrive.

If you’re looking for a long-term opportunity where you can contribute, grow, and make a meaningful impact on both residents and your team, we’d love to hear from you!

At Palms Associates, we build, own, and manage our communities — no third-party management turnover, just consistent leadership and long‑term stability. If you’re seeking security, growth, and a company that truly invests in its people, this is it. With over 60 years of service and commitment to our residents, Palms provides a stable and rewarding work environment. In fact, the average associate tenure company‑wide is over 7 years — a true testament to our supportive culture and values.

Come see what makes Palms Associates different — apply today!

Our Total Rewards Package Includes:

• Monthly and holiday bonus opportunities
• Housing discount
• $1,000 / $1,500 employer HSA contributions
• 401(k) with 4% company match plus historically 6% profit sharing (immediately vested)
• Health, Vision, Dental, Life & Disability Insurance
• Flexible Spending Accounts
• Generous PTO, Wellness Day, Floating Holiday, and Community Service Day
• Grace Hill learning platform and career advancement opportunities across 23 communities throughout the Southeast

What You’ll Do:

• Assist the Property Manager in leasing, collections, resident services, revenue growth, and compliance with legal and company policies
• Contribute to revenue growth by identifying creative ways to set the community apart
• Execute marketing initiatives through social media and community outreach promotions
• Lead by example in delivering exceptional customer service to drive resident retention
• Set clear expectations with residents regarding timely payment of balances owed
• Proactively work to minimize delinquent rent
• Participate in company‑wide training programs to maintain compliance and enhance professional development
• Collaborate with the maintenance team to achieve overall property goals
• Step in to manage the property in the Manager’s absence

What We’re Looking For:

• 1+ years of property management experience required
• Strong customer service, communication, and organizational skills
• Ability to prioritize effectively and adapt to changing demands
• Proven success assisting with delinquent rent collections
• Commitment to delivering outstanding service to prospective and current residents
• Professional designations such as CAM, CAPS, NALP/CALP preferred
• Experience with Yardi and Revenue Management software a plus
• Ability to work weekends and maintain a flexible schedule as needed
• Bilingual candidates encouraged to apply

Join a company where your contributions matter and your career can grow. Apply today and become part of the Palms Associates team.

Job Type: Full Time

Note: Palms is an Equal Opportunity Employer. Also, Palms hires qualified job applicants following prior employment verification, reference‑checking, criminal background and drug screenings.