Assistant Manager - Elsas

Studio C; Grand Rapids (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Flexible schedules

Volunteer days

Medical, dental, vision, life, PTO, 8

Employee Assistance Program

Free Movies

Discounted concessions

Job summary

Elsa's in Studio Park is seeking an Assistant Manager to oversee daily operations of Elsa's, a hands-on leadership role in food and beverage service.

You will ensure quality, safety, inventory control, and staff development, including hiring future team members and creating SOPs and schedules. This role requires 1–2 years restaurant management, strong leadership, and night/weekend availability.

Qualifications

• 1–2 years of restaurant management experience.
• Strong leadership and communication skills.
• Experience as a barista is preferred.
• Serv Safe Food and Trust20 certifications preferred.
• Ability to work nights and weekends; shifts vary weekly.

Responsibilities

• Manage daily operations of Elsa’s and food/beverage service.
• Ensure product quality and guest satisfaction.
• Monitor safety and security in food and guest areas.
• Control inventory and purchasing, audit deliveries.
• Train, motivate and coach staff; hire future team members.
• Create and update SOPs.
• Create staff schedules.

Skills

Leadership

Communication

Barista

Serv Safe Certification

Trust20 Certification

Job description

Elsa's in Studio Park is looking for an Assistant Manager who will be responsible for managing the daily operations of Elsa’s. This is a hands‑on leadership role responsible for managing daily operations of food and beverage service. Other responsibilities include: ensuring product quality, managing safety and security in the food and guest environment, managing inventory and purchase controls and striving to ensure guest and employee satisfaction.

Our Mission

To create space where story happens. Should you choose to accept this mission, you will be part of a team that values Service, Trust, Empathy, Playfulness, and Courage!

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage and maintain a consistently high-quality experience for all guests, ensuring clean and safety standards of the facility and operation.
• Monitor, order and control proper inventory and audit deliveries for accuracy.
• Display a guest centric attitude by training and holding team members accountable for delivering Celebrated Service.
• Plan, identify, communicate, and appropriate responsibilities and practices to team members, to ensure smooth flow of operations.
• Lead training, evaluating, motivating and coaching all employees. This process may include hiring future staff.
• Creating and updating company SOP's.
• Creating staff schedules

QUALIFICATIONS and/or EXPERIENCE:

• 1-2 years of restaurant management experience preferred.
• Excellent leadership and communication skills
• Experience as a barista is preferred.
• Serv Safe Food and Trust20 Certification preferred
• Ability to work nights and weekends as required. Shifts will vary on a weekly basis between regular office hours to late into the night.
• Reliable transportation and valid driver’s license required.

BENEFITS/PERKS:

• Flexible Schedules
• Paid volunteer work
• Medical, Dental, Vision Insurance, Life, PTO, 401K and Long-Term Disability - Must meet eligibility requirements
• Employee Assistance Program
• FREE Movies and Discounted Concessions!

At Studio C, we celebrate diversity and are committed to creating an inclusive environment where all employees feel valued, respected, and empowered to succeed.