Assistant Manager, Delivery & Customer Experience

Domino's; Nashville (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Domino's in North Carolina seeks an Assistant Manager to oversee daily store operations and lead a team of delivery drivers and customer service reps. You will ensure timely, accurate orders, manage staffing and opening/closing procedures, and uphold brand standards.

The role emphasizes teamwork, efficiency, and customer-focused service in a fast-paced environment at a Domino's location.

Responsibilities

• Lead a team of delivery drivers and CSR to expedite orders quickly and accurately.
• Maintain staffing levels that mirror the business needs at any point in the day.
• Be responsible for end-of-night bank deposits when closing.
• Conduct nightly product inventory counts during close.
• Ensure the store is set up properly and ready to receive orders at opening.
• Foster a sense of urgency with each order and maintain Dominos standards.
• Collect payments and receipts from delivery drivers at shift end.
• Verify delivery vehicles pass inspection mechanically and visually.
• Assist routing of drivers to maximize service while upholding on-time delivery standards.
• Uphold Dominos grooming, uniform, and appearance standards and promote products.

Job description

Domino's in North Carolina seeks an Assistant Manager to oversee daily store operations and lead a team of delivery drivers and customer service reps. You will ensure timely, accurate orders, manage staffing and opening/closing procedures, and uphold brand standards.

The role emphasizes teamwork, efficiency, and customer-focused service in a fast-paced environment at a Domino's location.